Extended Stay America Suites - Phoenix - Midtown
217 W. Osborn Rd
Phoenix, AZ 85013, US
Phoenix, AZ 85013, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Phenix - Midtown is located in Phenix and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Phenix Art Museum, the The Heard Museum and the The Phenix Theater.
Room Types
Deluxe Queen Non-Smoking (refundable)
Deluxe King Non-Smoking (refundable)
1 Bedroom Suite King Non-Smoking (refundable)
1 Bedroom Suite 2 Full Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Separate Shower/bathtub
- Smoke Alarms
- Sofa
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Coffee and tea bar. The bed was the only thing decent.
Negatives:
The first room we were in smelled like dirty musty feet, no screen on the windows, and sleeper sofa had no mattress. The second room they moved us to was even worse; huge blood or urine stains on the sleeper sofa, marks all over the walls, dishwasher was dirty, no screens on the windows, windows didn't open, and a hole in the wall. Plus, they we short on towels. Halls needed vacuuming. Smelled like pot down the halls, and a guy passed out in the stairwell.
Review
Never ever again
Negatives:
Staff wasn't present. When we checked in, there were people yelling in the hallways the elevator was nasty the room floor felt sticky the fridge and microwave weren't clean.. it was honestly the first hotel I felt like I had to clean..
Review
Vary disappointing
Review
Superb
Positives:
Horrible hotel
Bad and disrespectful employees
Negatives:
Horrible service
Rude employees
Very discriminatory place
Review
Horrible service Rude employees Very...
Review
Superb
Review
Poor
Positives:
nothing
Negatives:
There was absolutely no response from the location. We had a delay in travel and started calling the location at 7pm the night of check in. No one ever answered the phone and we tried continuously. I even sent messages via online through their chat and never received a response. My employer arrived at 3am and no one responded to the door and there was still no response via phone lines.
Review
Absolutely horrible communication with this...
Positives:
Nothing!
Negatives:
Hotel is very dirty, smells like marijuana and cigarettes. Homeless people hanging out at the stairwell of the hotel. Nobody ever answered the front desk. A huge hole in the wall. How is this hotel still in business?
Review
Scared and very uncomfortable to...
Positives:
EVERYTHING...... HONESTLY WAS THE WORST PLACE TO STAY !!! UNPROFESSIONAL AND SHOULD BE CLEANED DOWN. REFUND WAS UNPROFESSIONAL AND UNFORTUNATELY. RATE PLACE ....BELOW ZERO. HAVE NOT BE OUR REFUND.......
Negatives:
CLOSE DOWN ......!!!!
Review
Bad
Positives:
Nothing
Negatives:
It was disgusting. Blood on the walls. Hairs on the couch on the towels. Stains on the bedding. And when to use the foldout couch and it had dirt all over it.
Review
Oh wait
Positives:
The outside was clean and landscape was nice
Negatives:
There are no smoking signs all over the place. But the hallways smelled like cigarette smoke and marijuana. Management needs to enforce the rules.
Review
I will never book at...
Review
Bad
Review
Exceptional
Review
Passable
Positives:
The worse hotel I have ever stayed at. Most of the guests live there. Which should be stated upon booking. It smells like stale cigarettes and urine. Everyone was blasting their music extremely loud all night long. Very unsafe property inside and out. Smells like drugs throughout each hallway. There is absolutely nothing I liked and if everything wasn’t sold out around there I would have left. There were bugs/cockroaches crawling on the floor. I killed the ones I saw, again if I could have left I would it was absolutely disgusting!
Negatives:
I hated everything about this hotel as a single woman traveling for work. To have intoxicated men just loitering in the hallways as I walked to my room made me feel very unsafe. I was afraid to leave my car in the parking lot as many people just hung out in the parking lots cus they lived there. I watched a man walk into the hotel and get on the elevator with me with a cat box completely full and stunk! This hotel is a joke and you should remove it from your website and not be associated with it. I want a refund but that never happens. There was no breakfast there when it says that there will be breaking on the website. Just lots of false information. Thank goodness it was only for one night. I will never stay here again and I will never use booking.com unless there is something that can be done to change my mind.
Review
Absolutely horribly disgusting.
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