Kimpton Hotel Palomar Phoenix Cityscape an IHG Hotel
2 East Jefferson Street
Phoenix, AZ 85004, US
Phoenix, AZ 85004, US
Kimpton welcomes all pets! Pets always stay free and no pet deposit is required. Any number of pets are welcome regardless of size, weight, kind, or breed.
Reserve a room
About This Property
Located at the Phenix CityScape, this Phenix city center hotel features rooms with flat-screen cable TVs and a rooftop pool and bar. The Phenix Convention Center is half a mile away. Guests can enjoy a free wine hour is offered in the lobby from 17:00 until 18:00. A large private bathroom offering free toiletries and plush bathrobes is available in every guest room at the Palomar Phenix Cityscape, a Kimpton Hotel. Some rooms boast sweeping views of the city. Blue Hound Kitchen features locally grown organic ingredients and offers seasonal produce, free-range meats and sustainable seafood for lunch and dinner. A concierge service is provided to assist guests with area attractions. Free access to EOS Fitness, business center, and 24-hour front desk are all included at the hotel. In-room spa services are available. Chase Field is 5 minutes’ walk from the hotel. Talking Stick Resort Arena is less than a mile away.
Pet Amenities
Pet amenities include plush pet-bed loaners in your guest room, food, water bowls and mats. They also offer a concierge list of nearby pet-friendly restaurants, parks, groomers and pet boutiques; door hangers to alert other hotel guests and staff that your cat, dog, or other beloved pet is in the room; and courtesy bags for walking your dog. Plus - nightly wine receptions where pets are welcome to join the party at select hotels!
Room Types
1 King Essential (refundable)
2 Queen Essential (refundable)
2 Queen Mobility Accessible Tub (refundable)
1 King Mobility Access Roll In Shower (refundable)
1 King Mobil Access RollIn Shwr High Flr (refundable)
Deluxe Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Bicycle Rental
- Bowling
- Business Centre
- Cashless Payment Available
- Coffee House On Site
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fence Around Pool
- First Aid Kit Available
- Fitness
- Fitness Centre
- Fitness Classes
- Food Can Be Delivered To Guest Accommodation
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Internet Services
- Key Access
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Movie Nights
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (all Year)
- Paid WiFi
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Pool Bar
- Pool With View
- Private Parking
- Restaurant
- Rooftop Pool
- Room Service
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Stand-up Comedy
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Swimming Pool
- Temporary Art Galleries
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
- Wine/champagne
- Yoga Classes
Recent Reviews
Review
Very good
Review
Exceptional
Review
Superb
Positives:
Location, amenities and social gatherings
Negatives:
Cleanliness
Review
It was an amazing stay...
Review
Exceptional
Review
Very good
Positives:
Booked The Essential King Room - High Floor
Lobby was clean and well maintained. Staff was friendly and accomodating during my interaction. The room was clean and well made, with exception of overly worn furnishing material on chairs and couch. The hot water worked, bathrooms were functional throughout my 4 night stay with no issues. The bed was comfortable. TV worked fine, but had a large mirror behind the TV, that seemed really out of place, like the TV was a second thought, just oddly placed.
First impressions were brought down by upholstery condition, and non working phones.
I did not use wifi, visit the pool, or use any of the amenities provided by this hotel...for the daily "Guest Amenity Fees" imposed during my stay.
Last day checkout for a 5am flight was easy enough, and there always seemed to be a doorman outside willing to open a door, if they saw you coming.
Negatives:
I booked The Essential King Room - High Floor, not sure if that is what I got...but expected a better Cityscape view of surroundings and downtown.
I enjoy sitting at the window, but views were not impressive from my room. First room: City View was a glass wall of an office building in all directions, I asked to change rooms and second room view did let me see the stadium next door and parking lot, but the window film at my floor level, blurred being able to see outside past that, to the point of- why bother looking out the window.
The phone in the both rooms did not work and took considerable effort to reach the front desk by cell phone. The elevator was the quickest way to talk to the front desk.
First impressions are everything, and in both rooms I had the same first impression. The upholstered chairs and couch showed considerable wear and use, something I noticed in both rooms, or I wouldn't mention it. I expect that at a 1 to 3 star hotel not here at this level of hotel. Not sure if it was from heavy use or just poor quality furnishing or material not being able to hold up to the daily use.
Just an observance, but the black polished granite threshold at entry door to hallway, had a gap at bottom or under the door almost 3/4", allowed me to see people walking by in the hallway with door closed in the mirror like reflection... just weird... I could only assume anyone walking by could see reflections inside the room too. I rolled up an extra towel to place at the base of the entry door, for peace of mind.
There was a Daily Guest Amenity fee of $33.77.. it's "Company Policy". ??? isn't the guest amenity fee the room charge?
The downtown Phoenix homeless situation is sad, and no matter the time of day or night, the sidewalks always had their fair share when coming or going to the Hotel Palomar.
Review
Clean room, views not so...
Positives:
Location great since attending an event in downtown. Easy access to the hotel from the parking lot.
Negatives:
Slightly out run room furniture
Review
Superb
Positives:
Staff was top notch. Happy Hour a welcome break. Loved the bike loan feature--although, had I known of it, I would have brought my helmet. I think few experienced cyclists would ride in any setting (especially urban) without one. Put that out there!
Negatives:
Some shabby features in the room (chair and table well beyond their expiration date)--but this was discussed with you guest manager. Having to call down to the desk for a coffee pot? Really? That is a minor inconvenience, but when it shows up without all the internal components and ends up flooding hot water everywhere, that made it a real pain. Finally, when two people find but one robe in the room...well that's a conundrum. But calling down for another and learning there were none (or that one was the max--the explanation was in limited English)? If you can't give one to each guest, why bother at all?
Review
Very pleasant. A great staff...
Positives:
Proximity to the wedding venue. Our son got married Friday night!
Review
Exceptional
Positives:
Room has a good size
Negatives:
Old, torn furniture, house keeping did not supply amenities
Review
Wouldn’t recommend it
Review
Superb
Review
Exceptional
Positives:
the location was everything. not worth that amount
Negatives:
the lack of cleanliness. blood on sheets, ripped sheets, room smelt.
Review
motel 6 quality with spa...
Review
Exceptional
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