Extended Stay America Suites - Phoenix - Scottsdale - Old Town
3560 North Marshall Way
Scottsdale, AZ 85251, US
Scottsdale, AZ 85251, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Phenix - Scottsdale - Old Town is located in Scottsdale and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Fashion Square Mall, the Scottsdale Artist School and the Albertson's.
Room Types
Studio Queen Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bathtub
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Room Towels Provided
- Safety Deposit Box
- Separate Dining Area
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Negatives:
It took 30 minutes once I arrived at the lobby desk to be helped by someone who worked there. The staff had also ran out of room keys and so the worker kept leaving to look for more room keys. Once I was finally checked in and given a room, the room I was given was never cleaned. The towels were piled in a corner of the bathroom and the sheets were collected into a ball on the bed. Clearly no one had cleaned the room yet a customer was booked to stay in that room. The next room I was placed in was dirty with stains all over the bathroom and kitchen areas.
Review
Horrible
Review
Very good
Review
Pleasant
Positives:
The location in Old Town Scottsdale was quiet. No loud street noises. The room was clean and smelled nice. Well lit at night. Easy to get onto the 101 for travel. I liked that they responded to my request to change out the old rusty bathroom faucet. The water comes out really hot, which is good for the shower. The bathroom was adequate, with a nice sink and counter, and the shower curtain was substantial. Hot water was also nice for cleaning dishes in the kitchen sink. The chars in the kitchen were nice and comfortable. The laundry facilities were clean and took credit cards. Although there’s no soap available for purchase, so bring your own.
Negatives:
The bathroom exhaust fan, although rather large in size, did a poor job moving air. Toilet paper is a thin single ply. The kitchen cabinets appeared to be worn and I’m sure are on the renovation list for the future.
Review
Nice neighborhood with a clean,...
Positives:
Location
Negatives:
Not well cared for property. Food crumbs on the nightstand from the previous customer. Chair too old and dirty to use.
Review
I was considering disputing the...
Positives:
We had a belligerent next door guest. When we called the office to inform them they hung up on us not once but twice. That is not the guest experience one expects at any facility.
Negatives:
See anove
Review
Feared for our lives
Review
Good
Positives:
Staff are very rude and disrespect, the staff was at my room before check out at 11am asking me to leave about 3 different staff very rude staff here at this place
Negatives:
Not a thing
Review
Bad
Positives:
They could not find my reservation. I had to book another hotel.
Negatives:
The reservation I made was no where to be found. I didn't even get an email confirmation and when I called the hotel where I made reservation.
Review
Bad
Review
Very good
Positives:
Not good as we expected
Negatives:
The room was bare. Not even a cup of garbage can under the sink was full of garbage. Paint pealing. Needs a total overhaul.
Review
Not good with no amenities....
Positives:
location is the best
can walk and enjoy ole town..shop be safe.
Negatives:
bad drivers in a rush to get to mall
almos got t run over lady in front of Walgreens ..need speed bumps on way into street
Review
Scottsdale weekend was fun..relaxing not...
Positives:
Room itself was decent size, not as clean as I would have hoped, Small amount of trash (candy wrappers) still under the bed upon arrival, floor appeared not properly mopped. (no carpet), bathroom was acceptable. You get what you pay for I suppose .
Negatives:
I booked my room thru booking.com, to which they charged my card, upon arrival they CHARGED MY CARD AGAIN, for the same room! I have disputed it thru bank, booking.com, even sent the payment receipt from booking.com to the front desk clerk as she requested, no response still charged me again! TRAVELERS USE CAUTION! Keep in mind, I have never had a problem thru booking.com. My mother and I will never recommend or stay at this facility again! Good luck Travelers!
Review
SCAMMMMER! DOUBLE CHARGED!!!
Positives:
The convenience and space.
Negatives:
The staff is unfriendly.
Review
Very good
Negatives:
It looked like a homeless shelter. It seems that lots of the room are rented for long term stays. Did not feel safe and did not think my car was safe in the parking lot.
The tub/shower was dirty and falling apart.
Review
This is a 1/2 star...
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