Hotel Adeline Scottsdale a Tribute Portfolio Hotel

Negatives: Pool is too hot

Negatives: My husband and I work opposite schedules and hadn’t had a vacation in awhile. We were looking forward to 4 night staycation at Hotel Adeline. We checked in late afternoon, unpacked and explored the property. We were in absolute shocked as the property looked like in had been through a tornado. The restaurant was in shambles, chairs and tables in piles as well as dirt all around.The pool was dirty, zero yard games were out and the pool cushions were filthy and stained. We walked by the kitchen and smelled an awful rotten aroma and at that point didn’t even want to eat at the hotel which we were planning to do daily…. Very disturbed we went to the front desk to find out the property had been closed for over a month due to some production/ tv show filming and they felt it was ok to open the property to paying guests in this condition? A couple employees put their heads down and chuckled, not surprised by our concern. It honestly felt like we were getting Punkd! We received ZERO disclosure prior to booking of the horrendous condition of the property….I’ll let the photos speak for themselves… We checked out the next day and ended our much anticipated vacation early. We spoke to who we were told was the manager on duty Ruth Dicochea ( director of rooms). We didn’t have to explain but we showed her photos that were clear as day around the property and how disappointed we were. She told us when the property was back in its optimal condition that she would like to invite us back for free. We waited a month and my husband called to take her up on this offer for his birthday. No response. He called again in which we were told she’s in a meeting and he left a voicemail. She never called back…I think he tried 3 times. What a joke. Why would you extend the offer if you were just going to ghost us? No follow through or honoring YOUR word?

Negatives: The pool had loud, busy party vibes on the Sunday I was there, but the weekdays seem much more quiet. Something to keep in mind if that’s not what you’re looking for. There were a couple of minor maintenance/cleaning issues like only one working treadmill in the fitness room. Also the pool and surrounding area could use a bit more cleaning/regular maintenance.

Negatives: Just a tad too far too walk to town, but they did offer cruiser bikes that were available

Negatives: Really liked the open air feel of the registration, lobby and bar areas and the general layout of the hotel.