Hotel Bridgeway a Ramada by Wyndham

Negatives: First room was dirty and had not been cleaned after the last guest, the security latch was broken among other things that were broken or damaged. We got another room that had been made but not properly cleaned, there a spill of sort on the floor, we had to keep our shoes on and our toddler from playing on the floor out of an abundance of caution. The iron needed to be replaced so I chose to not use it on my clothing. Found a dead roach near the restaurant on site. Walking around the hotel and our room there was evidence of water leaks and mold throughout. The lobby looks clean and inviting but the reality is something completely different.

Negatives: What I didn't like The next morning the cleaning staff just walked into my room even though I had the Do Not Disturb Tag on my door

Negatives: Thought there would be room service without asking for it.

Negatives: Nothing!

Negatives: The only thing nice about this property is the lobby. The rooms are run down and not well maintained. We had a few insects and a bad odor in the first room. The AC unit looked like it had been clean in years and the staff couldn’t say the last time it was cleaned. The second room we were shown had COCKROACHES, and then didn’t not look cleanly either. The conceit she told us that this was not a 5 star hotel and we’d were being unreasonable. The things is we were on a road trip and staying in best westerns so we aren’t fancy people, but we booked these accommodations because of how the pictures advertised it to be and I didn’t know that asking for a CLEAN room was unreasonable now. So rooms are only “cleaned” at 5 star hotels? It has been a headache asking for a refund. We obviously left the property after being shown a third unclean room and left the keys with the concierge who said he had no power to offer a refund and would tell his manager. I then called Booking.com to let them know of the experience and when they tried calling the property the concierge answered but then told them he was too busy and left them on hold for awhile. Seems like they’re dodging everyone’s calls. DO YOURSELF A FAVOR A DONT STAY HERE!

Negatives: Read above put in wrong box. Did not like anything about our stay

Negatives: no hot water for shower. breakfast bar not up to Wyndham standards.

Negatives: No one came to our room to leave clean towels. We didn’t have a dnd sign up. We saw the room service there in the building.