Hampton Inn By Hilton And Suites Springdale
1700 South 48th Street
Springdale, AR 72762, US
Springdale, AR 72762, US
Hampton Inn By Hilton And Suites Springdale is pet friendly. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located 4.1 miles from Arkansas Missouri Railroad, Hampton Inn and Suites Springdale offers 3-star accommodations in Springdale and features a fitness center, a shared lounge and a terrace. The property is around 8.9 miles from Razorback Stadium, 11 miles from Fayetteville Town Center and 12 miles from Bud Walton Arena. The property provides a 24-hour front desk, a shuttle service, room service and free WiFi throughout the property. The rooms in the hotel are equipped with a flat-screen TV with cable channels. All guest rooms at Hampton Inn and Suites Springdale feature air conditioning and a desk. Breakfast is available every morning, and includes buffet, continental and American options. Guests at the accommodation will be able to enjoy activities in and around Springdale, like hiking. Hampton Inn and Suites Springdale also provides a business center and guests can use the on-site ATM machine at the hotel. Hamilton Shopping Center is 18 miles from Hampton Inn and Suites Springdale, while Peel Mansion and Historic Gardens is 18 miles away. Northwest Arkansas Regional Airport is 11 miles from the property.
Room Types
2 Double Beds Non-Smoking (refundable)
2 Double Beds Hearing Accessible Non-Smoking (refundable)
1 King Bed Accessible W/Roll-In Shower Non-smoking (refundable)
1 King Bed Non-Smoking (refundable)
1king Prm Wellness Acc Tub (refundable)
1 King Premium Wellness Ns (refundable)
2 Dbl Bed Premium Wellness (refundable)
2dbl Prwell Mob/Hr Acc Tub (refundable)
2 Double Beds Hearing Accessible Suite Non-Smoking (refundable)
1 King Mobility Hearing Accessible Tub Suite Non-Smoking (refundable)
2 Double Suite Kitchen Non-Smoking (refundable)
2 Double Accessible with Tub Non-Smoking (refundable)
1 King Suite Kitchen Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hiking
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Wheelchair Accessible
Recent Reviews
Review
Superb
Positives:
I liked the overall comfort I felt and the amenities provided
Negatives:
I do not have anything I didn't like about Hampton Inn and Suites
Review
I would definitely like to...
Positives:
Room was clean
Negatives:
We were not informed until the morning of that breakfast was in the hotel across the parking lot, and we almost missed breakfast because we were not informed until the morning of that the time was different. Walking across the parking lot in the cold and rain was not fun either.
Review
Not staying there again.
Positives:
Nothing.
Negatives:
I stayed at this hotel over Thanksgiving, so I expected prices to be higher. I chose this hotel specifically because it advertised breakfast included, but when I checked in, the front desk informed me that there would be no breakfast due to low occupancy. Instead, they handed me breakfast vouchers for a nearby Holiday Inn (I believe), forcing me to walk in the cold to get my meal. Not ideal.
Later that evening, I went downstairs to ask for some milk, even offering to pay for it, but was told they didn’t have any. I was shocked! For the price I paid, I expected a much higher level of service and amenities.
My parents also joined me for the holiday, and I recommended they book a room here. Unfortunately, their experience was even worse. When they checked in, they were given a room key only to find the bed unmade and dirty towels on the floor—the room was clearly not cleaned. They went back to the front desk to get a new room, but the same thing happened again! They were given another dirty room. Third time’s the charm, I guess, and they finally received a clean room after their second complaint.
To make matters worse, I stayed at a much nicer hotel in Texas for the next few days, paying half the price for two nights. It was a far better experience overall.
Given all of this, I won’t be staying here again, and I definitely wouldn’t recommend it to others.
Review
Disappointing Experience, Not Worth the...
Review
Exceptional
Positives:
The quietness of the area, closeness to everything, no schedule.
Negatives:
nothing
Review
just the place to start...
Positives:
Clean.
Negatives:
Overpriced, especially second night. No real closet. Coffee in room was disgusting. Hot food at breakfast was lukewarm. Sausage was grey and disgusting. Desk was rarely manned.
Review
Mediocre at best. Poor value...
Review
Exceptional
Review
Good
Review
Very good
Review
Very good
Positives:
We stayed at Hampton properties this trip in INDIANA, Tennessee, Georgia, Florida, Texas, and then this one in Springdale, AR. All the others were exceptional. I am a stage four breast cancer survivor and my wife chose these because of them being known for cleanliness and a great nutritional breakfast. I am considered handicapped and have a handicap license plate. When we arrived the front door wasn’t opening/working correctly. The staff member (a male with dark hair) said “Go back, back up and try again, you’re not doing it right!” We went back and forth on the front porch several times. Then he pushed on the doors and saw it wasn’t opening correctly, so he held the door open and then before giving us a room, or offering us any water or anything, picks up the phone and speaks in Spanish telling the maintenance that the door wasn’t working properly again and needed to be fixed. He didn’t know that my wife also knows Spanish. Another couple came in through the door and he said to us, “see, they know how to do it right!” We thought that was rude. He gave us one key (every other place had given us two), then I said, “well, maybe it’s because we’re handicapped.” He didn’t respond and we were told the room #. What we were not told was that there were two different elevators one going to rooms 0-20 on a floor and the other going to the larger numbers. My wife went to the wrong elevator and looked all over until she realized what was going on. She called me to tell me what happened so that I wouldn’t be bringing the luggage on the cart that way.
Negatives:
See above.
Review
It was NOT the best...
Positives:
Good
Negatives:
Room to small
Review
It was ok
Positives:
The hotel is fantastic but the staff we encountered that night ruined the hotel's core value.
Hilton's core values are:
Hospitality: Hilton is passionate about providing exceptional experiences for guests.
Integrity: Hilton does the right thing all the time.
Leadership: Hilton is a leader in its industry and community.
Teamwork: Hilton is a team player in everything it does.
Ownership: Hilton owns its actions and decisions.
Now: Hilton operates with a sense of urgency and discipline.
Hilton's mission statement is "to fill the earth with the light and warmth of hospitality". Their core commitment is "Travel with Purpose
Negatives:
The hotel itself was aesthetically pleasing, but the customer service was not good. The person we tried to check in with was rude and unwelcoming. He insisted that Hilton Hotel does not accept third-party reservations, even though I booked through Priceline and paid $198.61. He demanded that I pay $253.40, citing hotel policy. I explained that I had already paid through Priceline with my platinum ranking and discount, but he claimed that Priceline had not paid the hotel yet. He refused to check us in unless we paid the amount he requested for just one night. Despite driving 4-5 hours to Springdale, he showed no empathy. After the conference we came for was over, we had no choice but to find another place to stay as our reservation was not honored. When I called Priceline for help, I was told that only a manager could cancel the reservation. The front desk staff threatened to charge me as a "no-show" if I didn't check in, which was incredibly frustrating. I want to bring attention to the poor treatment we received at the Hilton Hotel in Springdale. They need to treat their customers with respect and value their patrons. I hope no other family has to experience what we went through on 09/28/2023 at around 8 pm. We had to drive back home for 4-5 hours without getting any sleep.
Review
Is it true that Hilton...
Positives:
Everything was wonderful
Negatives:
Pool too cold no hot tub
Review
Very good hotel
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