Hotel Nikko San Francisco

Positives: Beautiful hotel lovely rooms

Positives: When you are first dropped off at the Nikko Hotel, you are greeted by the valet, June, who will remember your name and get your luggage from parking all the way to your room---making sure when you get into your room that you’re happy with the room and know how everything functions from the heat and cooling units to the coffee maker. At the front desk you will be greeted by Michael, who will work to be sure you get just the room you want, various charges explained before they are made, all your billing arrangements made---basically making all transparent and comfortable before you’ve even set foot in the room. You are in awe of how he makes you feel taken care of. He will be there when you check out and will also remember your name and will provide advice on restaurants and walking routes. You are beginning to feel like purring with all this thoughtful service, and then you see the room. The first thing that you notice is that there is a button inside the door for the hall light, to call for housekeeping service, or to indicate that you don’t wish to be disturbed---all very quiet and discrete. The room has wonderful lights on each side of the bed on the wall for a reading light, which can be positioned, and a larger over the side table lamp---both in easy reach on an upper/lower button. There is a safe, coffee and tea making equipment, lovely white bath robes and slippers. The bathroom has both a large mirror and a makeup mirror, and there are full-size lotions, pump hand soap as well as bars of oatmeal soap, shampoo, and conditioner---all of which can be moved from the shower to the bath sink if desired. The lighting is excellent for make up and there are shower caps, cotton balls, and Q-Tip’s. There are thoughtful travel bottles of water to refill during your stay and a delightful “Buster” book of life quotes as a gift for your stay. The décor of the rooms are lovely with blossoms painted on the headboards and blue swirled carpets.

Positives: Beautiful hotel, close to union square and walking distance to the waterfront. Super comfortable, staff were welcoming and friendly.

Positives: Very polite and friendly staff. It was our 15th wedding anniversary and the staff generously upgraded our room. The room was very spacious and clean with nice amenities. Great location, near everything (it is a few blocks from the tenderloin but we didn’t have any problems).

Positives: People and facilities were great

Positives: Arranged early access as we had stayed two weeks prior

Positives: Location professionals and very clean

Positives: Great staff