Phoenix Hotel

601 Eddy Street
San Francisco, CA 94109, US
8.2 Rating | 3-Star Hotel |
Phoenix Hotel welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 25.00 per pet, per day.

About This Property

This unique rock n’ roll hotel is located in San Francisco’s Tenderloin District and is 10 minutes’ walk from the Bill Graham Civic Auditorium. Phenix Hotel features onsite parking, an outdoor pool and free WiFi in every room. Rooms at the Phenix Hotel are equipped with 42-inch flat-screen TVs with DirecTV and film channels. The rooms have ironing facilities and a hair dryer. Chambers eat + drink restaurant is located at the Phenix Hotel. The restaurant is open for dinner, cocktails and weekend brunch. Guests can dine in or enjoy a drink or a meal on the hotel’s poolside patio. Phenix Hotel features original sculptures and art in the courtyard. Music venue Great American Music Hall is 4 minutes’ walk away. The iconic Fillmore music venue is 6 minutes’ drive away.

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Check in / Check out

Check in time: 03:00 PM
Check out time: 12:00 PM

Features and Amenities

  • 24-Hour Front Desk
  • ATM/cash Machine On Site
  • Access To Health Care Professionals
  • Accessible Parking
  • All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
  • Allergy-free Room
  • Bar
  • CCTV In Common Areas
  • Cashless Payment Available
  • Concierge Service
  • Daily Housekeeping
  • Delivered Food Is Securely Covered
  • Designated Smoking Area
  • Dry Cleaning
  • Face Masks For Guests Available
  • Facilities For Disabled Guests
  • Family Rooms
  • Fax/photocopying
  • Fire Extinguishers
  • First Aid Kit Available
  • Food Can Be Delivered To Guest Accommodation
  • Free Parking
  • Free WiFi
  • Fruits
  • Guest Accommodation Is Disinfected Between Stays
  • Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Heated Pool
  • Heating
  • Internet Services
  • Invoice Provided
  • Key Card Access
  • Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
  • Luggage Storage
  • Minimarket On Site
  • Non-smoking Rooms
  • Non-smoking Throughout
  • Outdoor Fireplace
  • Outdoor Furniture
  • Outdoor Pool
  • Outdoor Pool (all Year)
  • Parking
  • Parking Garage
  • Parking On Site
  • Physical Distancing In Dining Areas
  • Physical Distancing Rules Followed
  • Private Parking
  • Process In Place To Check Health Of Guests
  • Restaurant
  • Safety Deposit Box
  • Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
  • Shallow End
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Snack Bar
  • Special Diet Menus (on Request)
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Street Parking
  • Swimming Pool
  • Use Of Cleaning Chemicals That Are Effective Against Coronavirus
  • Vending Machine (Drinks)
  • Vending Machine (snacks)
  • WiFi
  • WiFi Available In All Areas

Recent Reviews

Debra group February 6, 2023
Positives: My friend and I thought the beds were some of the most comfortable we've ever slept in at a hotel. The heated pool was fantastic and I was the only one in it since it was "winter" there. The staff are all friendly and helpful. The parking lot is easily accessible and a great price.
Negatives: It took a while for the room to heat up the first night. Also, the block going south and the block going east are VERY sketchy. Once you go just a few blocks south, it's City Hall and the Ballet and the Symphony, but the immediate vicinity has a lot of people smoking crack. If this will bother you, you might want to stay somewhere else.
Stathis review category business travellers January 31, 2023
Very good
Johnathan young couple January 30, 2023
Debra young couple January 28, 2023
Positives: The staff is very friendly! Gregory and Robert are super knowledgeable about the music scene. There is lots of great food nearby and parking is convenient and cheap. The ambience and decor are very cool.
We loved our time at...
Michael young couple January 21, 2023
Positives: Clean rooms, a great location, good water pressure in the shower, friendly and polite staff, super comfortable mattress and pillows.
Negatives: There’s nothing we didn’t like!
Perfect! One stay will always...
Harvey review category business travellers January 12, 2023
Pavlo family with young children January 3, 2023
Lisa with friends January 1, 2023
Roxsana family with young children December 27, 2022
Positives: Hotel was beautiful clean and accommodating
Negatives: Location was horrible, homeless everywhere, didn't feel safe walking off the hotel parking lot.
Very poor
Dan with friends December 23, 2022
Very good
Anonymous young couple December 19, 2022
Negatives: worst neighborhood in SF. People shooting up and defecating right in front of the hotel. our room had a space heater for heat.
Katrin young couple December 13, 2022
Lucia young couple December 10, 2022
Positives: Robert on the front desk was fantastic. when we arrived and saw the homeless and drug activity going on on the doorstep of the hotel we were ready to go in and say never mind! we will go somewhere else! However Robert was so welcoming and helpful we decided to give the place a chance.
Negatives: while the room was comfortable there were signs it wasn’t thoroughly cleaned and the plug for the bath was broken. when we reported this to front desk (not Robert) we had to wait over an hour for a solution. We thought the corner was scary during the day but at night… do not leave the hotel at night and try to get back before dark! you’d think waking up at 4 am to gun shots shortly followed by sirens is bad but what we found to be worse is that smokers are forced out into the carpark amongst all the dangerous activity if they want to smoke. we were told explicitly that we were not to smoke anywhere within the walls of the hotel. however, when there was a party going on in the a-joining restaurant they could all be seen to be smoking around the pool area. Considering the known danger outside the walls of the hotel you would think they could provide guests with a safe designated smoking area.
Just don’t stay here …
Antonette young couple December 1, 2022
Positives: beautiful vintage property
awesome stay
Ernst young couple November 24, 2022
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. is not responsible for any inaccuracies in the photos.


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