Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
10020 Skinner Lake Drive
Jacksonville, FL 32246, US
Jacksonville, FL 32246, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Reserve a room
About This Property
This Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr is located in Jacksonville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. San Jose Country Club is 8 mi from the property. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Rooms at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr are equipped with a stovetop, microwave, and a fridge. Complimentary WiFi is available in all rooms. The hotel also provides guests with laundry and ironing facilities. Upgraded bedding with extra pillows is also offered. Weekly housekeeping services are provided for free. Daily housekeeping is offered for a fee. Towel and linen exchange is offered the front desk. The property offers free onsite parking. St. Johns Town Center is 1.2 mi from the property. Jacksonville International Airport is 24 mi away.
Room Types
Studio Queen Non-Smoking (refundable)
Studio King Non-Smoking (refundable)
Deluxe King Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Bad
Positives:
It was downstairs and bed was very comfortable
Negatives:
I had to plunge toilet every time I used it and there was no garbage can inside room
Review
Disappointing
Positives:
The room was sub-par and poorly cleaned. Technically today but dust everywhere. Mold and rust in bathrooms. I didn't mind the layout of the room, I guess.
Negatives:
The staff, very poor level of customer service. The manager was beyond unprofessional and more akin to down right nasty and inhumane. Late checkout was requested for my pregnant fiancé while I ran to run an errand, request was made Before 11am checkout time. Hotel staff had an issue with this, which is at their discretion but contrary to what I was told before booking this reservation. I called and wanted to speak with the corporate office to ask about this courtesy. Customer care advised this was not an unreasonable request, they do it all the time. I eventually no longer needed the late checkout and decided to extend my stay, either as a walk in or through my previous reservation. The manager snatched the phone from Geena(front desk staff, the rep I was speaking with to extend the reservation and pay) and the manager tried her hardest to bait me into an argument. I told her that I did not inform her of an issue and that my main concern was getting my fiance out of the weather as she was outside sitting in 90°+ weather due to the hotels lack of hospitality. The manager advised me that I was not allowed to speak with the district manager, that he would not call, and that she was the only person I could speak with. Mind you I never asked her specifically to speak with anyone nor of any issue or inconvenience I'd had. She read a report submitted by customer care and proceeded to initiated this exchange in a confrontational manner. She suggested that we were transients or trying to get a free night, not sure how if they have my card on file and a $100 deposit but okay. The main focus was her nasty attitude when attempting to pay them and the nastiness she spewed after she snatched the phone, she used expletives during the call and when she realized I would not take the bait, she advised that extended stay is now declining to do business with me.
Review
Avoid this location like your...
Positives:
they accused me of being somone elese. and tryed to tell me that i could not stay there. would not give me corporates number to tell about the manager
Review
Bad
Positives:
The quietness
Review
Superb
Review
Exceptional
Positives:
Loved it
Negatives:
Nothing at all
Review
Clean, comfortable and quiet
Review
Very good
Positives:
Room was ok
Negatives:
Stay was extremely rude and unhelpful. I was smoking a cigarette outside by my car away from the building and they asked me to leave even tho the maintenance man was smoking a cigarette talking to me the manager still hasn't returned my call and the staff is extremely unhelpful.
Review
Never stay at extended stay...
Review
Poor
Positives:
A great value for the night. A/C worked great. Quiet location. Very convenient for shopping.
Negatives:
Some of the cabinets in the kitchette were screwed shut, but we only needed a place for the night so it wasn't a big deal. We had no shampoo and only 1 bar of soap.
Review
First time at an Extended...
Positives:
Clean room, fairly comfortable and quiet
Negatives:
The outside was not clean and inviting. Parking lot was messy and dirty and smelled bad. Sink drain was not working... a quick check before a new guest stayed would have caught that. Lobby doesn't until 9am and receipts are supposedly emailed. It's been more than 24 hours and I haven't received mine.
Review
Don't extend your stay too...
Review
Superb
Positives:
I liked the location it was near shops and food spots. Staff were pleasant and helpful.
Negatives:
The room was dirty. There was a cap under the bed, leaves and dust.
Review
Poor
Positives:
The front desk staff was very sweet and professional.
Negatives:
We should have known what to expect from the appearance of the outside of the room. We had a 2 bedroom suite which I was grateful for the space , however the rooms were not clean to my standards. Smelled old and like stale cigarettes from the first step inside . Cockroach on bathroom floor, and ant on countertop. The rooms were outdated and everything was worn out and stained. The shower tile was cracked and so stained we only felt safe enough to wash off feet . One of the toilets clogged so my husband had to go get a plunger from the front desk to fix it, maintenance wasn’t offered or sent to assist. The kitchenette stove burners were rusted. Unable to open curtains because absolutely no privacy on the first floor with a second layer of shear curtains . Lesson learned , don’t try to save on cheaper hotels, and read the reviews from others . My kids will never forget that nasty experience.
Review
Disgusting and would not recommend!...
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