The Ritz-Carlton O'ahu Turtle Bay
57-091 Kamehameha Highway
Kahuku, HI 96712, US
Kahuku, HI 96712, US
The Ritz-Carlton O'ahu Turtle Bay welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 300 per accommodation, per stay. Pet deposit USD 250 per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 15 lbs.
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About This Property
TA-064-482-0992-01 Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, standup paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.
Room Types
Resort, Guest room, 1 King, Sofa bed, Partial ocean view (non-refundable)
Resort Lanai, Guest room, 1 King, Sofa bed, Low floor, Lanai (non-refundable)
Ocean View, Guest room, 1 King, Sofa bed, Ocean view (non-refundable)
Ocean View Lanai, Guest room, 1 King, Sofa bed, Ocean view (non-refundable)
Ocean Front Club, Club lounge Access, Club Guest room (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Bicycle Rental (charges May Apply)
- CCTV Security In Common Areas
- Canoeing
- Car Rental Available
- Cashless Payment Available
- Chapel/shrine
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Diving
- Doorman
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fishing
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Game Room
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hiking
- Horseback Riding
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Japanese
- Karaoke
- Kids' Pool
- Kitchen
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Pool With View
- Poolside Bar
- Private Beach
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Snorkeling
- Spa Services
- Spa/sauna
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Ticket Services
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Water Sports
- Wheelchair Accessible
- Wind Surfing
Recent Reviews
Positives:
Location was amazing the views were amazing.
Negatives:
In my opinion the price you paid was not worth the stay here. Having no discount that you can count as discount at the golf course is wild. Paying for nearly activity like Pilates horse riding etc should be included in the price of your stay or at least heavily discounted. I get that you’re staying at the top echelon of hotels in O‘ahu but you won’t get be getting much repeat customers. Also with bar and restaurants giving the bill to people before you are finish is kinda rude considering I haven’t finished and may want to order more? Ask before you put the bill down especially if you then recommend a 20% tip.
Review
Great views and location but...
Positives:
room was incredible and the facilities are excellent. I wish I could have stayed longer.
Negatives:
The exchange rate the Australian $ made everything a little more expensive than I would have liked. that has nothing to do with the resort.
Review
Brilliant, fun filled, incredible and...
Review
Very good
Positives:
Beautiful hotel with great service. everyone was very friendly and helpful. the only downside is the high price. The remodel has really taken the pmace a level up. The rooms are a bit small but that's just how this place was built originally. The service everwhere was very attentive, far better than the typical Ritz resort factory experience. This is likely because the hotel used to be independent and the same folks are in charge regardless of the rebranding.
Negatives:
adult pool was unheated. main pool is a bit small.
Review
Excellent Place to stay, just...
Positives:
I've been there several times and it is consistently very well done. Great gym with views of the ocean and surf riders!
Negatives:
It recently became a Ritz Carlton and, with that, the hotel became more expensive.
Review
The Ritz at Turtle Bay
Positives:
Fabulous location and beautiful facilities
Negatives:
Nothing
Review
Exceptional
Review
Very good
Positives:
Definitely the place for us to stay in Oahu. We looked at Waikiki and am so glad we chose to stay here. Two very different places but for us if you are going to the island we wanted to enjoy the natural beauty. The hotel has a great vibe and has lots to choose from. A number of different activities, great gym, lovely walks around the surrounding area, some nice shops and a number of different of eating options. Definitely book ahead if you are going at a busy time as the beach restaurant as an example gets booked out quickly. Bookings are on “Open table.” Rooms were lovely and really well designed.
Negatives:
We stayed during the handover from the PE group to the Ritz. Definitely would say this wasn’t a smooth handover as a resident of the hotel. Will be interesting to see what changes!
Review
We will be back!
Review
What an amazing resort. It...
Positives:
Great atmosphere and luxurious feeling. Views on the bay and ocean are epic, as is the pool area. All the details are right. Best breakfast buffet ever
Negatives:
You have to pay extra for everything. or activities like a 750$ picnic on the beach, for real?! Some staff (in the breakfast restaurant) a bit pushy: checking in every 2-5 minutes how its going, clearing plates to quickly, etc.
Review
Amazing!
Review
Superb
Review
Disappointing
Positives:
The beach area. The restaurants.
Negatives:
On the third night of our stay, my girlfriend was bitten by BED BUGS while sleeping in our room! She had a large bites, and developed a rash on her stomach. We went to an urgent care facility where the doctor diagnosed the bites and rash having been caused by BED BUGS! We have photos of the BED BUGS and the blood stains on the sheets and bed cover they excrete. The hotel washed our clothes, and comped us one night. This experience destroyed our entire vacation, and my girlfriend still has the bites and rash over 10 days later, and has emotional distress over this. The hotel has refused to offer us any compensation! This is totally unacceptable and we would advise anyone thinking about staying here to rethink it! We will never stay at this hotel or any Ritz Carlton. We found an article that said a Ritz Carlton in Honolulu also had experienced BED BUGS! Also, from the night of the bites until we departed, not one single manager/staff ever asked how my girlfriend was doing, except for Monica, a server at the poolside bar. We give this hotel a minus 10 rating! BED BUGS at a Ritz Carlton where I am paying $1,000 a night!
Review
A nightmare! Our entire vacation...
Review
Exceptional
Positives:
Not much
Negatives:
Poor choices of food from over-priced menus
Review
Forget this place. There must...
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