Sheraton Suites Chicago Elk Grove
121 Northwest Point Boulevard
Arlington Heights, IL 60007, US
Arlington Heights, IL 60007, US
Sheraton Suites Chicago Elk Grove welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $50 for up to 3 nights stay and USD $75 for over 3 nights stay. The number of pets allowed is 2. Pet weight limit is 80 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Conveniently located 7 miles west of O'Hare International Airport, Sheraton Suites Chicago Elk Grove is located off Interstate 90 in the northwest suburbs. Nestled in a quiet, serene office complex, this 253-room all-suite hotel is 100% nonsmoking and offers complimentary WIFI, ample parking, and airport shuttle service, available at a nominal fee. The hotel is also pet friendly. Each 2-bedroom suite at the Sheraton Suites Chicago Elk Grove features a microwave, refrigerator, personal safe, and 2 flat panel televisions. French doors separate the bedroom from the living area, which includes a full-size queen sofa sleeper and spacious work desk. Experience breakfast, lunch and dinner at Juniper Restaurant and guests may relax with their favorite drink from the Lobby Lounge while enjoying a beautiful lake view surrounding the hotel! Make a splash in the indoor pool open daily from 7am-10pm and keep up with your workout routine at the 24hr Sheraton Fitness Center. A 24 hr. Business Center and Gift Shop are also available. The hotel is located 4 miles east of Woodfield Mall and the Streets of Woodfield offering an array of shopping and dining options. The Japanese Mitsuwa Marketplace is less than one mile north of the hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Additional Toilet
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Audible Alarm
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Bathrobes
- Bathtub
- Bicycle Rental (charges May Apply)
- Blackout Curtains
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Closet
- Clothes Drying Rack
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hindi
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Library
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Polish
- Poolside Bar
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Romanian
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Sofa
- Soundproof Rooms Available
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Tour Services
- Trash Cans
- Vending Machine
- Video Game Console
- Visual Alarms
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Very good
Review
Good
Review
Perfect
Positives:
Great place, clean and best price.
Review
Exceptional
Review
Perfect
Positives:
Location is central to everywhere I went. Lovely lobby and decor
Negatives:
I didn't have any problems
Review
Enjoyed time spent in hotel as well as it being a great location
Positives:
Great staff
Negatives:
Wall paper was peeling in bathroom
Cracks in tile
Review
It was ok
Positives:
I appreciated all of the natural light, and the pillows were so soft! Wifi was also much faster than expected. I chose this Sheraton because the cost of the hotel near our convention center was very pricey, and this place definitely seemed to be the best bang for our buck without being too far away from the convention center. This Sheraton is also very close to Mitsuwa Marketplace, which is an Authentic Japanese marketplace with lots of very neat foods, snacks and drinks! Totally recommend stopping there :)
Negatives:
Our room was extremely cold; turning up our thermostat did absolutely nothing :/ I understand that we should've told front desk about this during our stay, but we were so busy that about the only times we were at the hotel were dinner time, sleep time and early morning. Still, it made going to bed rather difficult, so we just wrapped ourselves in a heap of blankets. I did end up getting a very sore throat and runny rose, but I'm not actually sure if it was the coldness of the room or just catching someone else's sickness at our convention. Maybe both? Either way, the cold room wasn't pleasant, and I do wonder if there's a way to check if the thermostat works before guests come. The fire alarm also went off at 1:30AM one of those nights, which I don't think I can really blame Sheraton for, but it was hard to know whether it was a false alarm, or someone pulled it accidentally, or if there was actually a fire. However, I don't really know how communication on that could've been improved on their part, so it's probably safe to assume that this isn't a common occurrence when people stay here. I think my main grievance here is with my sleep quality. Don't get me wrong-- the beds were SUPER comfy. However, the bitter cold and false fire alarm made it harder to enjoy the comforts of the bed. In the future, I'd request to not get room 248 unless the thermostat/heat/air conditioning is fixed. However, I do feel bad saying this, as I should've told front desk about it right away. Overall, I'm still glad I got to stay here!
Review
It's a great location with a great price and natural light, but our room was horribly cold.
Positives:
Clean Friendly Staff pet friendly
Negatives:
I had requested a lake view did not receive that
Review
Lakeside view request was not received however all else was very well done
Positives:
Great Location. Friendly staffs.
Review
Great stay.
Review
Perfect
Review
Perfect
Review
Good
Positives:
Staff was great and accommodating and helpful.
Negatives:
Lots of broken thing in the room. Sink coming apart, dresser handle broken, toilet paper holder broken. Beds full size and not queen size. Facility down to 1 elevator and all stairs goes outside and not to the lobby.
Review
Passable
Review
Perfect
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