Sheraton Suites Chicago Elk Grove
121 Northwest Point Boulevard
Arlington Heights, IL 60007, US
Arlington Heights, IL 60007, US
Sheraton Suites Chicago Elk Grove welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $50 for up to 3 nights stay and USD $75 for over 3 nights stay. The number of pets allowed is 2. Pet weight limit is 80 lbs. **In common areas, pets must be on leash or in carrier.
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About This Property
Conveniently located 7 miles west of O'Hare International Airport, Sheraton Suites Chicago Elk Grove is located off Interstate 90 in the northwest suburbs. Nestled in a quiet, serene office complex, this 253-room all-suite hotel is 100% nonsmoking and offers complimentary WIFI, ample parking, and airport shuttle service, available at a nominal fee. The hotel is also pet friendly. Each 2-bedroom suite at the Sheraton Suites Chicago Elk Grove features a microwave, refrigerator, personal safe, and 2 flat panel televisions. French doors separate the bedroom from the living area, which includes a full-size queen sofa sleeper and spacious work desk. Experience breakfast, lunch and dinner at Juniper Restaurant and guests may relax with their favorite drink from the Lobby Lounge while enjoying a beautiful lake view surrounding the hotel! Make a splash in the indoor pool open daily from 7am-10pm and keep up with your workout routine at the 24hr Sheraton Fitness Center. A 24 hr. Business Center and Gift Shop are also available. The hotel is located 4 miles east of Woodfield Mall and the Streets of Woodfield offering an array of shopping and dining options. The Japanese Mitsuwa Marketplace is less than one mile north of the hotel.
Room Types
Guest room, 1 King, Sofa bed (refundable)
Guest room, 2 Double, Sofa bed (refundable)
Club lounge access, Executive Suite, 1 King, Sofa bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Additional Toilet
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Audible Alarm
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Bathrobes
- Bathtub
- Bicycle Rental (charges May Apply)
- Blackout Curtains
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Closet
- Clothes Drying Rack
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hindi
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Library
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Polish
- Poolside Bar
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Romanian
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Sofa
- Soundproof Rooms Available
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Tour Services
- Trash Cans
- Vending Machine
- Video Game Console
- Visual Alarms
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
The staff service was impeccable. It is one of the kindest staff that I have ever experienced.
Negatives:
The elevators were not functioning properly. My family of four got stuck on the elevator for 15 minutes. Although the engineering staff worked intensely to get pry the doors open, it created a sense of anxiety for my entire family every time that we had to take the elevator afterward. The TV dis not work properly. The maintenance came to the room and changed the batteries, and it still barely worked. The maintenanceststed that he felt like it was the TV and not the remote, but he never replaced the TV. The air condition was not cooling properly. The room felt warm and the entire 6 days. Last but definitely not least, we had to ask for new towels each day. After the first night stay, housekeeping did not stop by our room to verify if we needed them or if er needed our room cleaned. Although the staff was super kind, this was the first time that we experienced issues to this degree while staying at the Sheraton chain.
Review
Not Oprrational
Review
Good
Positives:
The bartender, Kenny, is always so friendly and welcoming!
Negatives:
We didn’t have the two complimentary water bottles in our room, so I went all the way down to the front desk to ask for them and the woman at the front desk on June 13th (2024) gave me a hard time about getting any “more” complimentary water bottles even though I hadn’t gotten any yet.
Review
Fun lobby bar and bartender!
Negatives:
The shower water leaked into the master bedroom of the room, the cover of the key card scanner fell off.
Review
Poor
Positives:
The location is beautiful, it was safe, and I loved that it was set back away from the main road. The location was nice as well, with its proximity close to restaurants, shopping, and gas stations.
Negatives:
The ice machine was not working on the 2nd floor. I had to go to the 4th floor to get ice.
Review
I really enjoyed my stay...
Positives:
The interior of the property was beautiful, the beds were very comfortable!!!
Negatives:
There is nothing bad to say about the property
Review
Great
Review
Superb
Review
Superb
Positives:
Good location. Staff was courteous and professional.
Negatives:
Outdate rooms. AC did not work properly. One Elevator kept breaking down. It was overall clean but needs consistent TLC! The parking lot was trashed by patrons however staff worked hard to keep the property clean throughout the day.
Review
Very good
Review
Exceptional
Positives:
I liked the pool and bar, they bartender was super friendly and kind!
Negatives:
The staff at the front. The manager was very very rude. I asked what my over all total was going to be and she was asking m to do the math myself? and I told her if she could do the calculations but she had a very bad attitude because she told me what the total was after and then I saw a different price charged to my card and when I asked about it she seemed very mad and I told her I would have liked to know that total when I first asked and so she said if we didn’t like it to go to another hotel which is very unprofessional as a manager you need to know how to deescalate the situation and not make it worse. It was 2 lady’s they seemed Asian/Hmong.
Review
I wasn’t satisfied.
Review
Exceptional
Negatives:
Bath towel only x2
(Requested x4)
Broken elevator
(Long wait time)
Review
So so
Review
Exceptional
Review
Exceptional
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