Hampton Inn By Hilton Carbondale
2175 Reed Station Parkway
Carbondale, IL 62901, US
Carbondale, IL 62901, US
Pet guests are welcome at Hampton Inn By Hilton Carbondale. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located 5 miles from Southern Illinois University and 10 minutes from the center of Carbondale, Illinois, this hotel offers an on-site gym, indoor pool, and rooms with 32-inch flat-screen TVs. The Carbondale Hampton Inn features guest rooms with free Wi-Fi, cable TV, and HD channels. A work desk and laptop desk are provided. This pet-friendly hotel serves a continental breakfast every morning as well as bagged breakfasts to go. Laundry and dry cleaning services are available. Veterans Airport is 9 miles from Hampton Inn Carbondale. Giant City State Park is 15 minutes from the hotel.
Room Types
1 King Hearing Accessible Non-Smoking (non-refundable)
2 Queen Beds Non-Smoking (non-refundable)
1 King Study Sofabed Non-Smoking (non-refundable)
1 King Deluxe Shower Only Non-smoking (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Balcony/terrace
- Bicycle Rental (charges May Apply)
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fishing
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hiking
- Horseback Riding
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- Taxi Service
- Tour Services
- Wheelchair Accessible
Recent Reviews
Review
Perfect
Positives:
Good
Negatives:
Very disappointed with housekeeping. We stayed 2 nights and on 2nd day our room was not serviced. On 2nd night we had NO clean towels. When I went to the front desk to get 2 sets of clean towels, I was told they were out of clean towels! However, they were able to provide pool towels. Pool towels are not bath towels.
Review
Would have been a better stay if housekeeping had provided normal service.
Review
This guest did not leave comments about this hotel.
Review
Very good
Positives:
Exceptionally clean, great location, large comfortable rooms, good breakfast hours
Negatives:
We enjoyed every part of our stay
Review
Friendly and attentive staff, great stay.
Review
Perfect
Review
Exceptional
Review
Very good
Review
Pleasant
Positives:
Clean and comfortable
Review
I have never stayed at a nicer,more comfortable hotel
Positives:
Decent, comfortable hotel.
Negatives:
The breakfast was horrible. It was what I would expect from a much lower level hotel. Nothing but processed and sugary options. Nothing cooked. No eggs at all. No hot oatmeal. No waffles. I've stayed her before and it was a bit better then.
Positives:
The pool temperture was perfect
Negatives:
The door slam very loudly and wake us up.
Review
Serves the purposes I was looking for.
Positives:
Enjoyed time in the pool and jacuzzi.
Negatives:
Breakfast was basically no breakfast. If you call muffins and bagels with no cream cheese a breakfast.. cheapest cereal for kids its not an option too.
Review
Ok
Positives:
The staff was friendly and the manager Shameka Farmer gave us a courtesy due to the issue we had.
Negatives:
The hot water wasn't working and the desk allowed us to check in, even though they knew that was the issue going on at the hotel! We spent $220 and it was NOT worth that price for one night, especially with no hot water, working!
Review
No hot water! Manager showed great service.
Positives:
The room was big and the shower was nice. Check-in was smooth. That's about all that I can say
Negatives:
This hotel used to be great, but the quality of service has gone downhill.
- The so-called "breakfast" was frozen sandwiches you had to microwave yourself. It used to be a full hot buffet. I don't know what happened there.
- I paid for the most expensive room type and my view was a WALLthe back of the hotel sign, covered in pigeon dung.
- I messaged the hotel multiple times requesting that they set up the sofa bed before we arrive, and they never responded. My request was not filled.
- The sofa bed had no sheets and I had to request them. Linens and pillows were stained.
- Housekeeping never came by on our three days there.
I'll look for other accommodation next time I visit Carbondale.
Review
Quality has gone downhill
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