Hilton Garden Inn Chicago Downtown/Magnificent Mile
10 East Grand Avenue
Chicago, IL 60611, US
Chicago, IL 60611, US
Hilton Garden Inn Chicago Downtown/Magnificent Mile is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Just 2 blocks away from the shops and entertainment on the Magnificent Mile, this hotel is located in Chicago’s River North neighborhood and features an on-site restaurant, 24-hour business center and fitness center. Free WiFi is available. Each room at Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a flat-screen HDTV, microwave and refrigerator. A coffee machine is also included. Guests can enjoy a swim in the indoor heated pool, which are enclosed by floor-to-ceiling windows offering iconic city views. There is also a 24-hour snack shop available on-site. The hotel is conveniently located directly across from the Grand-State Red Line subway stop, offering easy access to several of Chicago’s top attractions. Navy Pier is 1 mile away from the hotel.
Room Types
2 Double Accessible with Bathtub (refundable)
2 Queen Beds (refundable)
1 Queen Suite Parlor Sofa Bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Babysitting/Child Services
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- French
- Game Room
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Ticket Services
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Superb
Positives:
The location is perfect for walking to restaurants and shopping.
Negatives:
Nothing.
Review
It’s a perfect location and...
Positives:
Absolutely nothing!
Negatives:
Dirty carpets, stained pillows, uncooperative staff, dings in the furniture, long holds on the phone.
Review
Never booking hotel stays in...
Positives:
This hotel is so close to everything in downtown Chicago.
Negatives:
My room was on floor 14 and the constant honking and sirens all night made it difficult to sleep but that wasn’t the hotels fault.
Review
Conveniently located to almost everything...
Positives:
The location is great, the room is big and clean.
Negatives:
The pool is really small.
Review
Great location
Positives:
The location is excellent. It is near the entrance/exit of the subway and easily accessible from the airport if you us the transit system. Nick at the front desk was this places saving grace. Thank you for all you did.
Negatives:
To start they had one person working the desk during check in. We arrived after 3 and the line was wrapping through the lobby. It only got longer as Nick worked quickly to get everyone through. The keys to our room had to be reset 3 times because they wouldn't work. Then we had to throw out our food because the fridge was not on consistently. Additionally sleep was never achieved due to the almost constant emergency vehicles and sirens through the night.
Review
Great location but missing consistency
Review
Bad
Review
Exceptional
Positives:
Spacious room and bathroom
Negatives:
Pool eater not heated
Review
Good location, good staff
Positives:
The view was ok. Other than that not much. It was a basic room but I was promised a better view and a room on a higher floor which I never got.
Negatives:
That I wasn't given the room that I was promised. The clerk said he would get one for us and told us to wait in the lobby. He never came to get us again and didn't even bother to come and let us know. After 35 minutes of waiting we went back to the counter and we were told we couldn't get it. What a waste of time and we weren't even offered anything for the inconvenience. Not even a sorry.
Also, during checkout another guest complained about bed bugs she showed her leg and you can see there were some sort of irritation/marks/bites/red marks. She was obviously irate but not too speaking too loud as others would have. I'm guessing the person she was speaking to was a manager and he was raising his voice as well. To me it seemed stupid of him to do so because it just brought more peoples attention to them arguing. Very unprofessional.
Review
Location was good but experience...
Review
Bad
Positives:
Good size
Negatives:
Shower leaked
Review
I would go back
Review
Good
Review
Good
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