SpringHill Suites by Marriott Chicago O'Hare
8101 West Higgins Road
Chicago, IL 60631, US
Chicago, IL 60631, US
Pet guests are welcome at SpringHill Suites by Marriott Chicago O'Hare. Pet fee is USD $50 fee for 1-3 nights, USD $100 for 4 or more, 50 lb. Weight limit. The number of pets allowed is 2. Pet weight limit is 50 lbs. **In common areas, pets must be on leash or in carrier.
Reserve a room
About This Property
This Chicago hotel is a 10-minute walk from the Cumberland CTA Station and 4.1 mi from O'Hare International Airport. The hotel offers a daily hot breakfast and free airport shuttle service. Guest rooms at the Chicago SpringHill Suites are equipped with mini-refrigerators and microwave. Guests can also use the in-room free WiFi or the coffee maker. A fitness center are featured at SpringHill Suites by Marriott Chicago O'Hare. Laundry facilities and a 24-hour front desk are also included at this completely nonsmoking hotel. Chicago city center is 20 minutes' drive from the SpringHill Suites near O'Hare. The Donald E. Stevens Convention Center is 5 minutes' drive away, and guests will be 3 mi from Rivers Casino.
Room Types
Suite, 2 Double, Sofa bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Public Restrooms
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Audible Alarm
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenette
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Linens
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Microwave
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Soundproof Rooms Available
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Trash Cans
- Valet Parking (charges May Apply)
- Vending Machine
- View Port In Door Available
- Visual Aids Braille/Tactile Signs
- Visual Alarms
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Negatives:
NOT RECOMMENDED FOR BUISNESS TRAVEL- YOU WON'T GET AN INVOICE.
It’s difficult for me to even address the conditions of my stay when I was treated with such disrespect and a complete lack of support, as if I were a second-class customer. This is particularly disappointing coming from a Marriott property—a brand I specifically chose because of its esteemed reputation.
Due to a recent change in the way my company reimburses travel expenses, I found myself needing an invoice for my stay. The hotel, however, repeatedly refused to issue one, placing the responsibility on Booking.com. Despite clear information from Booking’s customer service and even on the website itself stating that the hotel is required to provide the invoice, the hotel offered no assistance whatsoever, nor showed any interest in helping resolve the situation. Finally, only after Booking intervened twice, the hotel sent me a document labeled as an “invoice.” However, this so-called “invoice” does not include the necessary details such as the payer’s information or tax identification number, and therefore does not meet the basic criteria of an invoice. They only sent this blurred document through the chat in the app, making it practically unreadable. When I requested a proper invoice to be sent via email, the hotel stopped responding altogether.
In my opinion, this is deceitful behavior, and it prevented me from completing my business travel reimbursement. Is this really how you treat an international guest? If I were back in the U.S., I would escalate this issue further, as the unwillingness to issue a VAT-compliant invoice seems problematic. But being thousands of miles away, I feel powerless. I am both disappointed and embarrassed by this experience.
I assume the hotel might try to justify their refusal by claiming that since I paid through Booking.com, they don’t know the exact amount and therefore can’t issue an invoice.
Review
No invoice for my buisness...
Positives:
Michelle at the reception was so awesome! She's so down to earth, instant connection and made us feel so welcomed. People like her are a huge asset to the company. The ladies during breakfast were lovely. Great experience overall
Review
Superb
Positives:
1. The reception men were super kind. I was impressed.
2. The location is perfectly close to the airport.
3. Breakfast were kind of plain but qualities were not bad.
4. 3 elevators were working together. In short, you don't need to wait much.
Negatives:
1. parking lot costed 31$ / day, which were incredibly high for me.
2. The bed were a little bit soft.
Review
Many good points with high...
Positives:
Good breakfast, room clean, and friendly staff.
Review
Exceptional
Positives:
The front desk customer service was excellent. Very friendly and helpful both day and night shift. I want to give a special shout out to Nicole who helped me over the phone and answered all my questions before I got there and then gave me a map of how to get to where I needed to go via train and bus when I was in there. Super sweet girl.
Review
Great staff, I will be...
Positives:
The location was so convenient. The staff were so incredibly kind and helpful.
Review
Perfection
Positives:
It was good.
Review
Quick stay nice staff appreciated...
Positives:
The staff was amazing. Nicole and the manager went beyond and above to help us with our reservation. The breakfast was decent
Negatives:
The property is run down and needs renovations
Review
Pleasant
Positives:
Love that they serve breakfast until 10 on the weekends. Love being able to check out at noon instead of 10-11am like other places.
Negatives:
Parking was a bit difficult not a very wide area. Turns are hard
Review
Pleasant place clean and friendly...
Review
Exceptional
Positives:
Room clean and spacious. Breakfast excellent. Beds comfortable.
Negatives:
Nothing.
Review
Friendly staff and location close...
Positives:
The staff was friendly, clean and spacious rooms, good breakfast,
Review
Very good
Review
Good
Positives:
The staff were very welcoming! They surprised our kids with coloring pages at breakfast and gave them free candy. It was clean
Negatives:
There wasn’t an Outback Steakhouse.
Review
Worth it
Positives:
Better breakfast than expected for the price paid.
Review
Good cheaper alternative to a...
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