The Chicago Hotel Collection River North
312 W. Chestnut St.
Chicago, IL 60611, US
Chicago, IL 60611, US
The Chicago Hotel Collection River North welcomes four-legged guests at their pet-friendly accommodation.
About This Property
The Chicago Hotel Collection River North Magnificent Mile offers accommodations in downtown Chicago. The property features contactless check-in and smartphone room keys, allowing guests to skip the front desk and head straight to their room upon arrival. Certain units feature a seating area for your convenience. All rooms are fitted a flat-screen TV, and a private bathroom equipped with a bath or shower. For your comfort, you will find free toiletries and a hairdryer. A concierge team, a snack bar and a coffee shop are available on-site. An amenity package is offered, which includes daily drinks, high-speed WiFi, Peloton bike delivery to the guest's room (upon request), discounts at local attractions and golf tee times and more. Water Tower Chicago is 0.6 mi from The Chicago Hotel Collection River North, while Magnificent Mile is 0.7 mi away. The nearest airport is Midway International Airport, 9.3 mi from The Chicago Hotel Collection River North.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-hour Security
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Board Games/puzzles
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Facilities For Disabled Guests
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Free WiFi
- Games Room
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Invoice Provided
- Ironing Service
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Restaurant
- Security Alarm
- Shared Kitchen
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
The design. Filtered water, coffee and tea 24/7. The location a bit aside from the city center but still near the train station.
Negatives:
I am very disappointed because I was expecting a 335$ bill, but the hotel charged me 378$ and twice!!! I had to call the bank to cancel one, and this is the 1st time when it happens to me. I have been to 33 countries and this is the 1st time!!! Its the first time when I write a review because I feel like the fooled me. And Booking.com said that this is against their policy but they didn't do nothing to make a refund. And with the mandatory fee of almost 50$ a day for things I couldn't use: it was supposed to get 6 bottles/cans of water and soda, and the two nights I spent there they was run of bottled water and I don't drink soda. The second thing that you have a restaurant gift certificate for each night 25$, BUT you have to buy each certificate for 10$, and your bill has to be more than 50$ and there is not a lot of options near you, and if you are alone you won't spend 50$ in a restaurant for a meal (in my case). The city pass, yeah you can buy it for the same price at their website, you don't have to pay 50$ to get this opportunity.
Review
I loved Chicago a lot...
Review
Exceptional
Review
Very good
Review
Passable
Positives:
So many great amenities!
Negatives:
Nothing
Review
I only wish it had...
Negatives:
The L Line going past my Window!
Review
Exceptional
Review
Bad
Positives:
Cleanliness, the industrial, semi finished look, good quality fixtures, design aesthetics, comfortable bed, spacious bath.
Negatives:
Proximity to Metra
Review
Great value for money
Positives:
Online price
Negatives:
Being told it was $266 extra for fees because I am not a member of their business. Ladies were extremely rude and even after a call was made from booking.com to make sure prices were upheld, they weren't.
Review
Bad
Review
Bad
Positives:
Cute, clean, modern, and shockingly quiet. Didn't hear a single bump or footstep when we were sleeping. Will 100% stay next time I go to Chicago :)
Negatives:
No coffee on Sunday morning, not a deal breaker, just annoying.
Review
Love it, will stay again...
Positives:
The location was great.
Negatives:
I was charged a cleaning fee for having a cut on my finger that bled and throwing away the bandaid in the trashcan. I usually stay in this hotel when I come to town, but I will not be doing so again.
Review
Bad
Positives:
Close to downtown Chicago, however scary area should be on the lookout
Negatives:
Charged me additional $50 just for something that was mandatory and all I received was 6 cokes
To expensive and needs to be renovated
Also the twins beds are bunk beds
Review
Not happy
Review
Bad
Review
Very good
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