The Palmer House Hilton

17 East Monroe Street
Chicago, IL 60603, US
7.6 Rating | 4-Star Hotel |
Pet guests are welcome at The Palmer House Hilton. Pet fee USD 50 per accommodation, per stay. Pet weight limit is 75 lbs.
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Amenities

About This Property

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theater and financial district and offers on-site dining options, a modern business center and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness center or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amid the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Air Conditioning
  • Air Conditioning In Public Area
  • Airport Shuttle (charges May Apply)
  • Alternative Meal Arrangement
  • Bar
  • Blackout Curtains
  • Body Thermometer Available
  • CCTV Security In Common Areas
  • Cashless Payment Available
  • Chinese [Mandarin]
  • Cleaning Products Available
  • Coffee Shop
  • Concierge Services
  • Contactless Check-in/out
  • Convenience Store
  • Currency Exchange Service
  • DVD/CD/Blu-ray Player
  • Daily Disinfection
  • Daily Housekeeping
  • Desk/workspace Available
  • Doorman
  • Electric Vehicle Charging Station
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Free Face Masks
  • Free Wi-Fi
  • Gift/souvenir Shop
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hair/Beauty Salon
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Hot Tub/Whirlpool
  • Hygiene Certification
  • Individually-wrapped Food Options
  • Indoor Pool
  • Ironing Amenities
  • Kitchenware
  • Laundry Services
  • Luggage Storage & Lockers
  • Massage Services
  • Meeting/Banquet Facilities
  • Microwave
  • Mini Bar
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Accessible Restaurants/lounges
  • On-site Parking
  • Parking Available
  • Parking Available (charges May Apply)
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant(s)
  • Room Service
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shops On Site
  • Smoke Alarms
  • Spa Services
  • Spa/sauna
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Taxi Service
  • Telephone
  • Toiletries Provided
  • Valet Parking (charges May Apply)
  • Video Game Console
  • Wheelchair Accessible

Recent Reviews

Susan with friends November 14, 2024
Positives: singer in lobby at night
Review
Exceptional
Lisa group November 11, 2024
Positives: Historic architecture, food, service.
Negatives: Allow early checking without charge even if we still have wait to access room. The line was really long to check in at 3 pm. No view.
Review
I fell in love with...
Tasha group November 10, 2024
Review
Exceptional
Joey solo traveller November 4, 2024
Positives: comfortable beds great room nice view
Review
the palmer house is a...
Lillian solo traveller October 31, 2024
Positives: I always enjoy the Palmer House. It is an older property, but it's very comfortable. There is a large lounge where one can hang out and read, or people watch. The meals are very good also.
Negatives: They have a mandatory spa charge, but, on a one day trip, you can't use it. The charge is $25 and most services are a minimum of $150. Of course, they don't have any spaces available if you are just there overnight.
Review
Superb
Reggie family with young children October 28, 2024
Review
Exceptional
Emily young couple October 26, 2024
Positives: The Palmer House is a gorgeous building!
Negatives: It’s very expensive for what it is. The view I had was of everyone else’s hotel room and I paid $300 for a double bed…that’s wildly expensive for what I’ve paid elsewhere. I’ve paid $200 at the Union League Club
Review
-
Maria young couple October 22, 2024
Positives: Loved it’s history and charm, location is perfect easy to move by train or bus to the trending locations in Chicago.
Negatives: Room way too small for the price, elevators not working very well. Ice machine broken in our floor (16th).
Review
Perfect location to have the...
Carrie young couple October 22, 2024
Review
Passable
Elisa family with young children October 21, 2024
Positives: Room was old fashined, small and dark. Location was excelent, we went for the marathon and the gates were pretty close. Bed was ok.
Negatives: The room was dark, smal and old fashinedl, not even a cafetera. Daily charge of fee resoruce, was not said anywhere.
Review
Well located, rooms are old...
Mary-lou solo traveller October 21, 2024
Review
Superb
Samantha with friends October 20, 2024
Review
Very good
Greg solo traveller October 18, 2024
Positives: Fantastic location and old world nostalgic charm Loved the vibe of the entrance and bar/restaurant!
Negatives: Room was very small and felt dark
Review
Perfectly located and drenched in...
Hanya family with young children October 18, 2024
Positives: Cleanliness
Negatives: Firstly, there is no free parking. Paid parking is available in a parking garage close by but every time you take your car out of garage, you’ll have to pay additional charges. Secondly, the price is not worth it. There is so much hidden fees. I booked online for $380 and had to pay almost $475 each room. I booked two rooms. Upon checking in the lady gave the cards for two connecting rooms with a king bed each. When we entered the rooms one of those didn’t have any bed. There was just a sofa and kitchen. All we had for 4 people and a baby was a king bed. We had to carry all our luggage to the reception and ask for another room. The other room was on same floor but on the opposite corner. It was not convenient at all. I would not recommend this place
Review
Horrible
Heather young couple October 17, 2024
Positives: The building has an outward appearance of historic charm but once looking inside, you see there is more than meets the eye on the initial glance.
Negatives: The line to check in was horrendously long. No signage that encourages online check-in so I wasn't aware it was an option. Walked down the hall with peeling wallpaper and dim lighting to come to our room and immediately upon opening the door, be greeted with a musty smell. The rooms are tiny, old and outdated. Could not find a general map of rooms on the floors so had to just walk until we found other group members' rooms. Overall disappointed for the high cost of the room. Was expecting lavish, beautiful and historic but instead encountered rundown, unappealing and old.
Review
Would not recommend it for...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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