The Royal Sonesta Chicago Downtown
71 East Wacker Drive
Chicago, IL 60601, US
Chicago, IL 60601, US
The Royal Sonesta Chicago Downtown welcomes pets at their pet-friendly accommodation. Pet fee USD 100 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs.
Reserve a room
About This Property
Just 4 minutes’ walk away from the shopping, dining and entertainment on the Magnificent Mile, the newly renovated The Royal Sonesta Chicago Downtown at the Riverwalk offers on-site dining, 24-hour fitness center and WiFi. Featuring views of the city or the Chicago River, every room at Royal Sonesta Chicago provides a 48-inch flat-screen TV, small refrigerator. A coffee maker is also included. The Hotel provides the following service for a fee: bottled water. Royal Sonesta Chicago modern American tavern, Hoyt's, serves Midwestern-inspired dishes for breakfast, lunch and dinner. It also features views of the Chicago River. A business center, ballroom and meeting space are available on-site . The Art Institute of Chicago and Millennium Park are both less than a mile away from the hotel. The Theater District is a 5-minute walk away.
Room Types
Royal - King - River View (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Doorman
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Internet Access (charges May Apply)
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Safety Chain And/or Latch On Doors Available
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- Ticket Services
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Positives:
Property and views were perfect
Negatives:
Nothing
Review
Would stay again and recommend
Positives:
Only nice thing about this hotel is location.
Negatives:
We checked in room 1112, it has very nice corner view BUT has no heater. We had to cover in blankets to keep warm for couple hours.
They decided to move us to another room after the engineer couldn't fix the heater.
Room has no microwave, coffee machine doesn't work, tiny fridge makes noises like a washing machine all night.
Worst part: They told us to text them 15 mins before getting the vehicle from valet parking. I texted them before check out, waited for 30 mins and no sight of our vehicle. I walked out to ask to staff and he told me the "text machine" not working (?!?), so I gave him my receipt instead. I went back inside and waited for another 20 minutes and still no vehicle, I walked out again and saw my receipt and car key still on the table, I had to ask them again and this time they got my vehicle. Total wait time 1 hour and we were late for our appointment with relatives in Indianapolis.
Review
Horrible place! It actually gave...
Review
Exceptional
Positives:
The view of the Chicago River.
Negatives:
The shower is cramped. Could use a microwave.
Review
Great visit to Chicago ....
Positives:
Location couldn't be better. If you want to stay close to the main city attractions you cant go wrong picking this hotel. As a plus we got a pretty looking view of the river from our suite.
Review
Exceptional
Review
Poor
Positives:
the hotel cleaning staff was friendly and quick to service the room. the doormen were also friendly and we liked the greetings and thier spirit.
Negatives:
the front desk were not helpful at the checkin part, they told us we were in the queue but it felt they forgot about us. the experience was ruined because of the unhelpful of the front desk people to the part that I was about to check out and check in at Trump hotel. i didnt like that in the room it was hard for us to reach the house keeper to ask for extra towels or tissues! the phone will take us to the standard hotel line, and even after leaving a message no one responded. this also added to the dislikness of the service (except hotel cleaning staff and doormen)
Review
would not book again if...
Positives:
Perfect location, breathtaking views of the river/city! Exceptionally friendly employees !
Review
Absolutely amazing stay! Perfect location,...
Review
Exceptional
Positives:
Location and view is good
Negatives:
Staff is super rude. I call them that I will check in late. They charge me as no show and also charge me for another night for showing up after 12am.
I keep calling accounts dependent but no one answers. When I try to talk to manager once and now manager will also not answer. Worst experience ever staying at any hotel. I think Motel 6 will give better service than this hotel.
Review
Worst experience ever had staying...
Review
Exceptional
Positives:
Excellent location. Room with amazing views to Chicago river. A problem with the room was rapidly and positively solved.
Negatives:
Only one bar available, next to the lobby.
Very expensive parking, we could find an alternate option within 5 minutes walk at half the price.
Review
Excellent location, views and personal...
Review
Very good
Review
Passable
Positives:
Onsite bar was perfect! Food was amazing.
Review
Exceptional
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