The Royal Sonesta Chicago Downtown
71 East Wacker Drive
Chicago, IL 60601, US
Chicago, IL 60601, US
The Royal Sonesta Chicago Downtown welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 100 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs.
Reserve a room
About This Property
Just 4 minutes’ walk away from the shopping, dining and entertainment on the Magnificent Mile, the newly renovated The Royal Sonesta Chicago Downtown at the Riverwalk offers on-site dining, 24-hour fitness center and WiFi. Featuring views of the city or the Chicago River, every room at Royal Sonesta Chicago provides a 48-inch flat-screen TV, small refrigerator. A coffee maker is also included. The Hotel provides the following service for a fee: bottled water. Royal Sonesta Chicago modern American tavern, Hoyt's, serves Midwestern-inspired dishes for breakfast, lunch and dinner. It also features views of the Chicago River. A business center, ballroom and meeting space are available on-site . The Art Institute of Chicago and Millennium Park are both less than a mile away from the hotel. The Theater District is a 5-minute walk away.
Room Types
Deluxe - King - City View (refundable)
Royal - King - Hearing Accessible (refundable)
Royal - King - Mobility Accessible - Tub (refundable)
Deluxe - Two Queens - City View (refundable)
Deluxe - Two Queens - Hearing Accessible (refundable)
Royal - Two Queens - Mobility Accessible - Roll-In Shower (refundable)
Royal - Two Queens - River View (refundable)
Royal - Two Queens - Mobility Accessible - Tub (refundable)
Royal - Two Queens - Hearing Accessible (refundable)
Columbus Studio - King - Mobility Accessible - Roll-In Shower (refundable)
Columbus Studio - King (refundable)
Junior Suite - King - Fitness (refundable)
One Bedroom Suite - King (refundable)
One Bedroom Royal Suite - King (refundable)
One Bedroom Royal Suite - King - Hearing Accessible (refundable)
One Bedroom Lasalle Suite - King - Hearing Accessible (refundable)
One Bedroom Lasalle Suite - King (refundable)
One Bedroom State Suite - King - Hearing Accessible (refundable)
One Bedroom State Suite - King (refundable)
One Bedroom State Suite - King - Mobility Accessible - Roll-In Shower (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Doorman
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Internet Access (charges May Apply)
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Safety Chain And/or Latch On Doors Available
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- Ticket Services
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Positives:
It’s was very close to everything.
Very clean.
Negatives:
Our room was about $600 a night the temperature of our room when we check in was 74 we left and came back and it still was 74.
Workers didn’t want to help us out at all.
Staff wasn’t so nice.
Review
I thought by the price...
Review
Exceptional
Positives:
The staff was nice , the room was clean and the view was amazing
Negatives:
The restaurant closed early and we have to go downstairs to get our food . The table only had one chair
Review
Exceptional
Positives:
Accommodations never felt like a bother to the staff. Very helpful and friendly.
Review
Exceptional
Positives:
Fantastic location and room
Review
Exceptional
Positives:
Perfect location and amazing staff. Walking distance to most restaurants, parks, Riverwalk, navy pier, shopping etc. The train and bus stop is couple blocks away, which was so convenient. Beds and pillows were very comfortable and the views from the room were incredible!
Negatives:
Everything was wonderful!
Review
Exceptional
Positives:
Beautiful and extremely clean facility
Negatives:
The staff were AMAZING and sooo helpful
Review
Wonderful property with an exceptional...
Positives:
I like the size of room, the cleaning staff were respectful and accommodating, the location was excellent and you can walk to most desired destinations. The rooms were very clean and the bell hop service staff were very helpful and friendly.
Negatives:
Bookings.com is very difficult to contact in emergencies and have very poor communication when problems arise. The manager of this hotel could not find my reservation and my mother had to go stay in another hotel. We paid for 4 nights and was only reimbursed for 3 nights. The manager was defensive and blamed Bookings and Bookings confirmed the reservation without informing me of the confirmation. It was a nightmare.
Review
Superb
Review
Very good
Positives:
The location is great.
Negatives:
Nothing
Review
Good location
Positives:
The location was excellent. The cleaning staff were friendly and accommodating. The rooms were big and very clean.
Negatives:
The manager did not find my reservation for 6 hours. After spending the entire day travelling with my elderly mother and daughter, we had to go to another hotel after paying for a room at this hotel. We paid for 4 nights and was reimbursed for only three! We paid for four nights at a much higher rate at another hotel due to walking in looking for a room. We prepaid here two months in advance to just arrive to chatos. Hotel blamed Bookings and bookings said that they confirmed reservation. Ultimately it was the hotel's error but they did not apologize, only reimbursed for three nights when we paid for four, and was actually rude when we called them out on mistake. Horrible experience. Where is the good customer service these days!
Review
A nightmare of a beginning
Positives:
Best location in downtown Chicago! Easy to get to from O'Hare and only steps away from the riverwalk with all it's attractions. The room was spacious and the view worth paying that little bit more for. The fitness centre was also spacious and well appointed, enabling me to stave off some of those extra pounds gained from all the great Chicago dining opportunities :-)
Negatives:
The hotel restaurant and bar were rather ordinary for such a great hotel, but since there were so many options on the doorstep it wasn't that great an issue.
Review
Memorable! Chicago is a great...
Positives:
The food at the hotel was amazing, the staff was extraordinary and I will stay there in the future.
Negatives:
I loved everything!
Review
Perfect
Positives:
Location
Negatives:
Staff not so welcoming.
Review
Only for the view. Not...
Positives:
Loved location, right on the river! Easy to walk to everything. Staff were very kind and considerate with all of our questions or needs. Very helpful!
Negatives:
The water pressure was too weak.... showers took forever to rinse off and feel clean.
Review
Very good
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