The Royal Sonesta Chicago Downtown
71 East Wacker Drive
Chicago, IL 60601, US
Chicago, IL 60601, US
The Royal Sonesta Chicago Downtown is pet friendly. Pet fee USD 100 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs.
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About This Property
Just 4 minutes’ walk away from the shopping, dining and entertainment on the Magnificent Mile, the newly renovated The Royal Sonesta Chicago Downtown at the Riverwalk offers on-site dining, 24-hour fitness center and WiFi. Featuring views of the city or the Chicago River, every room at Royal Sonesta Chicago provides a 48-inch flat-screen TV, small refrigerator. A coffee maker is also included. The Hotel provides the following service for a fee: bottled water. Royal Sonesta Chicago modern American tavern, Hoyt's, serves Midwestern-inspired dishes for breakfast, lunch and dinner. It also features views of the Chicago River. A business center, ballroom and meeting space are available on-site . The Art Institute of Chicago and Millennium Park are both less than a mile away from the hotel. The Theater District is a 5-minute walk away.
Room Types
Deluxe - King - City View (refundable)
Deluxe - Two Queens - City View (refundable)
Royal - King - River View (refundable)
Royal - King - Hearing Accessible (refundable)
Royal - Two Queens - River View (refundable)
Royal - Two Queens - Hearing Accessible (refundable)
Columbus Studio - King (refundable)
Columbus Studio - King - Mobility Accessible - Roll-In Shower (refundable)
Junior Suite - King - Fitness (refundable)
Junior Suite - King - Family (refundable)
One Bedroom Suite - King (refundable)
One Bedroom Royal Suite - King (refundable)
One Bedroom Royal Suite - King - Hearing Accessible (refundable)
One Bedroom Lasalle Suite - King (refundable)
One Bedroom Lasalle Suite - King - Hearing Accessible (refundable)
One Bedroom State Suite - King (refundable)
One Bedroom State Suite - King - Hearing Accessible (refundable)
One Bedroom State Suite - King - Mobility Accessible - Roll-In Shower (refundable)
Two Bedroom Michigan Suite - King - Hearing Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Business Centre
- Cashless Payment Available
- Concierge Service
- Delivered Food Is Securely Covered
- Dry Cleaning
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Invoice Provided
- Ironing Service
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking Garage
- Private Check-in/check-out
- Private Parking
- Restaurant
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Visual Aids: Braille
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Review
Superb
Review
Passable
Positives:
Staff and overall feel of the hotel
Negatives:
Bathroom doesn't have exhaust fan
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Very good
Positives:
Magnificent view towards Chicago River and River North. Spacious room. Comfortable beds. Newly deco rated rooms. Comfortable rooms overall unlike a lot of old Chicago hotel rooms.
Negatives:
House keeping and some staff were not very professional. No housekeeping in the evening if something is wrong. Some days room cleaning were skipped without a prior notice. Very thin walls between the rooms. We could here the chatting noise through the connecting doors late in the evening.
Review
Comfortable stay at a great...
Review
Exceptional
Review
Exceptional
Positives:
The service and staf was great
Negatives:
The staf of the cafe was not happy and friendly, but the food was excellent
Review
Exceptional
Positives:
Most of the staff were friendly and helpful. The location was wonderful and the view of the river (a must) was spectacular.
Negatives:
Would not allow a late check-out (past 11:00am). To top it off, the woman who told me that they “didn’t do late check-outs” was rude. On top of it, the bell captain told us not to use Lyft, which we had already ordered at the suggestion of the front desk, and told us to use a taxi. Very obvious he was getting some type of payment from cab driver he tried to get us to use.
Review
Won’t go back due to...
Review
Good
Review
Exceptional
Positives:
We booked an overnight in Chicago to catch one of my husband's favorite bands at the House of Blues and wanted a nice room nearby. The property couldn't have been more convenient. We took the CTA blue line from ORD and threw walk to the hotel was chilly but reasonable. The HoB was only a few blocks walk through a nearby Plaza. There are many nice dining choices nearby.
Negatives:
When we stay again we won't add on the breakfast option. The menu options are priced so that you quickly exceed the allotted per person budget, and the quality doesn't match the pricing. They were out of my original choice, and then told me they didn't have regular milk to make me a latte. There are many other options nearby.
Review
Clean, comfortable rooms and convenient...
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