The Whitehall Hotel - BW Premier Collection
105 E Delaware Pl
Chicago, IL 60611-1403, US
Chicago, IL 60611-1403, US
Pet guests are welcome at The Whitehall Hotel - BW Premier Collection. Pet fee USD 30 per pet, per night. Pet deposit USD 30.00 per night. The number of pets allowed is 2. Dogs only. Pet weight limit is 30 lbs.
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About This Property
A 4-minute walk away from the famous shopping, dining and entertainment on the Magnificent Mile, this boutique hotel offers luxury and historic culture with upscale on-site dining and spacious guest rooms with free WiFi. Every modern guest room at The Whitehall Hotel provides luxury premium bedding, including Egyptian cotton linens, a white silk duvet cover and goose feather down comforter. The marble-floor bathrooms feature granite countertops, a make-up mirror and plush bathrobes. Kirei combines a sleek ambiance, upscale service and innovative Asian fare to provide guests a unique fine-dining experience on-site. In-room dining services are also offered for guest convenience. This ideally located hotel is within a half mile of Water Tower Place and the Museum of Contemporary Art. It is within 2 miles of many Chicago attractions, including Navy Pier, Millenium Park and Lincoln Park Zoo.
Room Types
1 King Bed,Non Smoking (refundable)
2 Queen Beds,Non-Smoking (refundable)
Suite-1 King Bed,Non Smoking,Sofabed (refundable)
Suite-1 King Bed,Non Smoking, 2 Bathroom (refundable)
Suite-1 King Bed,Non Smoking (refundable)
Suite-1 King Bed,Living Room,Non Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Chinese [Cantonese]
- Chinese [Mandarin]
- Cleaning Products Available
- Closet
- Clothes Drying Rack
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Filipino
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Wi-Fi
- French
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Ironing Amenities
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Trash Cans
- Valet Parking (charges May Apply)
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Clean
Negatives:
Restaurant
Review
Ok
Review
Superb
Review
Good
Positives:
The locations is great for everything around walkable distance that was a huge saving in Ubers !!also the costumers service was so kind and sweet. Very educated very demure.
Negatives:
Well as you can expect is a old building so no judgment here but every time you turn on the water it sound like a laundry machine lol
Review
It was a beautiful and...
Positives:
The location
Negatives:
The air conditioning wasn’t working
Review
The hotel is in a...
Positives:
Great Location, comfortable and clean room.
Negatives:
Lady on reception was rather rude. I had completed the online check-in but made an error with the credit card details so it did not go through. She advised that it needed to be re-done and then proceeded to say LOUDLY that it was due to the credit card being declined!! Which of course is rather embarrassing especially since checking on my banking APP that this in fact was not correct but I had received notification that I used the incorrect CCV number (my fault) but it was not necessary to make this statement so loudly with other guests waiting to check-in!!
Review
Great Location with clean comfortable...
Review
Very good
Positives:
This was our second stay with the hotel this week as Chicago was our pass through city. Upon arriving and checking in on the first day Felicia at the desk was Amazing! On the return trip the staff was okay; they definetly weren't as personable and cheerful as Felicia. The overall room, location and price were great. On our final departure day Felicia came up and spoke to my husband and I and remembered our names from four days ago. She is a true example of what excellent customer service should be and because of her we will make the Whitehall our first choice on future visits.
Negatives:
Everything was to our liking.
Review
Great location, rooms are comfortable,...
Positives:
Unfortunately, nothing.
Negatives:
We booked a room for 2 nights, September 9th and 10th, with checkout for September 11th. We discovered bed bugs in on our bed the morning of September 10th. We immediately notified hotel staff and checked out. It was a huge embarrassment and inconvenience to have our luggage and clothing checked for bed bugs and decontaminated before finding and checking into another hotel.
Review
We were extremely disappointed. This...
Review
Good
Positives:
The staff (especially front desk staff Felicia) was extremely nice and helpful. She remembered my name when we checked out and that it was my bday. It was her personal attention that stood out above everything else. Location was great for our overnight stay and bed and room were comfortable.
Negatives:
No complaints.
Review
Everything was great! Will definitely...
Positives:
Nothing as such. The hotel is very average at best. Even the staff were very blah.
Negatives:
Except for the location, everything else is very average. Also, the rooms are extremely small and there's really no facilities as such. It's also really expensive.
Review
Average. Wont be doing this...
Positives:
The comfortable bed.
Negatives:
Your wifi sucks ass.
Review
Passable
Review
Very good
Positives:
Breakfast VG
Negatives:
Room was not cleaned or towels not changed or bed made up for the three days we stayed
Review
Not a bad hotel staff...
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