W Chicago - City Center
172 West Adams Street
Chicago, IL 60603, US
Chicago, IL 60603, US
W Chicago - City Center is pet friendly. Pet fee is USD $25 per day. The number of pets allowed is 1. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
This contemporary hotel is in the heart of the city, steps from downtown Chicago's main attractions, including the Skydeck Ledge and the Willis Tower-formerly the Sears Tower. Discover the luxury shops of the Magnificent Mile, enjoy a concert at Millennium Park or walk along the shores of Lake Michigan, all within walking distance of the recently renovated W Chicago City Center. World-famous restaurants, numerous corporate offices and a vibrant nightlife are also easily accessible from the hotel. Guests can enjoy a wide range of dishes inspired by Chicago's diverse cultures at on-site restaurant IPO. The Living Room Bar, also on-site, serves a variety of signature cocktails and beverages in a cozy and intimate atmosphere. The Chicago City Center W features a 24-hour fitness center. Relax after a long day with an in-room massage or enjoy the hotel's Whatever/Whenever service, designed to make all dreams a reality.
Pet Amenities
This luxury hotel pulls out all the stops for both human and pet guests. Their P.A.W. (Pets Are Welcome) Program offers guests a welcome packet with toys, treats, a specialized W Hotels pet tag, clean-up bags, and a list of available pet services. Pet friendly rooms feature a custom pet bed, food and water bowls, and turndown treats just for the furry kind.
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Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Concierge Desk
- Accessible Public Restrooms
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Assistive Listening Devices Provided For Meetings Available
- Audible Alarm
- Bar
- Bathrobes
- Bicycle Rental (charges May Apply)
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Doorman
- Electronic Room Key
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- German
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Massage Services
- Meeting/Banquet Facilities
- Mini Bar
- Mobility Accessibility Available
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Off-Site Parking
- On-site Accessible Restaurants/lounges
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Private Check-in/check-out
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant (special Diets Available)
- Restaurant(s)
- Room Service
- Room Service Available
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Slippers
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Aids Braille/Tactile Signs
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
The rooms were spacious and nice, staff was friendly and helpful. Free coffee in the morning was a nice perk. They left me keep my luggage there before my flight which was nice and everyone there was super friendly
Negatives:
Room service fees were expensive, shower water entered bathroom because of design
Review
Very good
Positives:
The Friday night serving staff was really excellent. I didn't catch her name, but she had a blond ponytail and a Russian/Ukrainian accent. I couldn't believe that when I came down for Saturday morning breakfast, she was working again already!
Negatives:
I took the stairs down from my room. As I reached the bottom flights, there were signs pointing me to the lobby. When I reached the very bottom of the stairs, there were about 4 directions to go and no signs telling me which door was the lobby. Fortunately a staff member popped out from behind a door and told me which door to use.
Review
Exceptional
Negatives:
Super small room. No fridge. Door barely shut. Really expensive for what you get.
Review
Overpriced
Positives:
Convenient location. Subway nearby to everything . Walk to everything
Negatives:
Rooms are dark and underilluminated.
Review
Very helpful ladies at reception
Positives:
Good location, nice lobby bar.
Negatives:
No in room coffee, dismal room decor,
Review
For a four star hotel...
Review
Exceptional
Positives:
Professional and friendly staff, very accommodating, location was perfect.
Negatives:
The room didn't have a microwave to reheat food.
Review
Nice stay
Positives:
A really nice ambience from the moment you set foot through the front door. Friendly staff with a great bar. The room was very nice, too, with everything I needed once I stepped through the door. Great breakfast, too!
Negatives:
There wasn’t anything to dislike.
Review
A relaxed and pleasant place...
Positives:
Lobby is cool looking
Negatives:
Really dark, room was tiny, didn’t spend the night. Very expensive.
Review
Tiny room, very expensive
Review
Superb
Positives:
No tea/coffee in room but kindly provided when requested. They provide this in the morning in the lobby. Beautiful selection of teas. Staff very courteous and helpful. Lovely decor and ambience of hotel.
Negatives:
Walking past the massive air con units to our room, a bit chilly. Air con does generally seem to be set to an excessively low temperature in America, so you are boiling outside and freezing inside!
Review
Really lovely stay, in a...
Negatives:
The sink was backed up in one room and there was no hot water and another room not a good experience
Review
Disappointment.
Positives:
The staff was outstanding! The location was close to the train stations,l. The beds were comfortable. The bar is beautiful.
Negatives:
The pillows were only okay.
Review
Exceptional
Review
Very good
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