Extended Stay America Suites - Chicago - Elmhurst - O Hare
550 W. Grand Ave
Elmhurst, IL 60126, US
Elmhurst, IL 60126, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Chicago - Elmhurst - O'Hare is located in Elmhurst and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Willis Tower, the Shedd Aquarium and the Navy Pier.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Babysitting/Child Services
- Bathtub
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Safety Deposit Box
- Separate Dining Area
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Negatives:
Very nasty odors, counters still had food on them, sink constantly dripping even when fully turned off
Review
Smelly room, front desk agent...
Positives:
The location was great fore needs.
Negatives:
The hotel reaked of marijuana smoke and was as dingey as a gas station bathroom in the public spaces. The staff were completely indifferent. The hotel room was very tired and run down with heavily worn carpet, damaged furniture, and a cracked sink.
Review
Cheap in every sense.
Positives:
The location is perfect, the facility is nice.
Negatives:
the dog feces all over literally in every spot. I told a staff member a dog pee inside by the outside door and the smell is terrible and she just said "okay whatever" and didn't clean it up it's 24 hours and it still there. They don't enforce cleaning up after your dog so literally every inch of the outside grass property has poop on it which I took pics to show corporate. When I first checked in my room was disgusting I also have picks of, what's the point of having cleaning staff if they aren't cleaning, food was under my bed, food stains that were sticky on the floor. When I first came I spent 4 hour whipping this room down walls and all and cleaning it. Than they try telling me I owe another 380 for my dog when I'm telling them I paid it through booking.com with my Affirm account. Corporate needs to do something. I'm not paying an additional 380 when I just spend $2100 to stay and the normal rate is around 1700... so clearly my pet fee is added . Oh and they police been here everyday for some sort of domestic abuse
Review
Place needs investigation by Corp.
Positives:
Great customer service
Review
Exceptional
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