MainStay Suites Chicago Hillside

4575 Frontage Road
Hillside, IL 60162, US
5.8 Rating | 2.5-Star Hotel |
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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Amenities

About This Property

This Extended Stay America - Chicago - Hillside is located in Hillside and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop, a microwave and a refrigerator. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Brookfield Zoo and the Stephenson Convention Center.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • Air Conditioning In Public Area
  • Body Thermometer Available
  • CCTV Security In Common Areas
  • Cashless Payment Available
  • Cleaning Products Available
  • Daily Disinfection
  • Designated Smoking Area
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Parking
  • Free Wi-Fi
  • Game Room
  • Grocery Delivery
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Hygiene Certification
  • Invoices
  • Kitchenware
  • Laundry Services
  • Luggage Storage & Lockers
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Professional Cleaning Services
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Shared Kitchen
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • Vending Machine
  • Wheelchair Accessible

Recent Reviews

Ida Family with Young Children May 31, 2024
Positives: clean rooms, staff was friendly
Negatives: the surprise additional fees for your room
Verified Hotel Guest Business Traveler April 16, 2024
Positives: ease of getting in and out.
Negatives: For being a nonsmoking hotel, the entire 2nd floor had a stench of pot smoke. The kitchenette was full of ants. There was no breakfast as advertised, only a pot of terrible coffee. Not the place for a business traveler.
Aamond Group Traveler March 19, 2024
Positives: Overall nice space and amenities.
Negatives: $100 deposit not being disclosed prior ti check in.
Kmancona Business Traveler October 31, 2023
Review
Perfect
Kmancona Solo Traveler October 31, 2023
Review
Perfect
Hopkins Traveling as Couple October 30, 2023
Review
Good
Elvis Solo Traveler October 17, 2023
Positives: I like the room because it has kitchen area. It also has two-door refrigerator, microwave, electric stove, bathtub & shower. The room is very spacious. I like the smell of lemongrass when entering the room.
Negatives: Too bad, the location is almost two hours travel from downtown of Chicago and the bus service is not 24 hours. So, after 9pm, you have to travel by taxi or online transportation services to the hotel.
Review
A Perfect Location for a Recluse
Tyquila Traveling as Couple October 12, 2023
Positives: Nice quiet clean comfy
Negatives: Wasnt no towels in my room luckily I brought my own
Review
Exceptional
Stan Family with Young Children October 10, 2023
Positives: Did not like anything with this property.
Negatives: Booking reservation said breakfast was included and kitchen did not have any silverware, or did the bathroom have any soap and only 2 towels. The fixtures in the bathroom were falling off. when asked about the lack of soap or no breakfast, they said it was corporate and nothing they could do. Horrible experience. DO NOT STAY HERE!
Review
Was terrible and can't urge you enough to not stay here.
Erica Family with Young Children September 27, 2023
Positives: Nothing
Negatives: The room was dirty we had to supply our own toilet paper. We literally have to pay for everything even to get another set of towels. there was no ice machine,No one came to clean our room. We had to take out the garbage I fell. Three dollars to wash and dry clothes each machine..It was just a terrible stay.
Review
Bad
Anonymous Business Traveler September 24, 2023
Positives: The man that works overnight is BEYONDDDD helpful and caring for his customers
Negatives: Police were there every night, back door didnt lock so anyone could walk in. People under the influence walking around the property outside trying to talk to you. Police arrested someone on one day, came for a call for a domestic the first night.
Review
It was okay wouldnt recommend for people with kids. Dangerous area.
Verified Hotel Guest Solo Traveler September 11, 2023
Positives: Several cockroaches in my room. A few Saturdays ago, somebody pulled the fire alarm... at 4am. Last night (September 11th) at 2am! the police entered the building and started banging on all of the doors aggressively. I think they were looking for a suspec
Negatives: Several cockroaches in my room. A few Saturdays ago, somebody pulled the fire alarm... at 4am. Last night (September 11th) at 2am! the police entered the building and started banging on all of the doors aggressively. I think they were looking for a suspec
Gilberto Traveling as Couple September 11, 2023
Negatives: No appliances
Review
Passable
James Traveling as Couple September 5, 2023
Positives: Nothing at all. They lied about EVERYTHING!
Negatives: They charge you for EVERYTHING: clean towels, extra covers, etc. They didnt have the small breakfast no muffins NOTHING. THE PLACE IS FILTHY!!! I wouldnt let a dog I hated stay here. Very disappointed in the way this place is. Its gross. The tub was dirty and they charge you to use their cleaning supplies, when in fact it wasnt clean in the first place. And the covers are thin as paper. Owe yea dont forget they charge for pots and pans. Id rather sleep at a cemetery than stay here!!! If you hate someone send them here. Id describe this place as a hotel from h3//. 0s ACROSS THE BOARD! Terrible!
Review
Terrible stay! I wouldnt let my dogs stay here or even look at this dirty place!
Olivia Family with Young Children August 17, 2023
Review
Pleasant
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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