MainStay Suites Chicago Hillside
4575 Frontage Road
Hillside, IL 60162, US
Hillside, IL 60162, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Reserve a room
About This Property
This Extended Stay America - Chicago - Hillside is located in Hillside and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop, a microwave and a refrigerator. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Brookfield Zoo and the Stephenson Convention Center.
Room Types
1 Queen Bed -Non-Smoking (refundable)
1 King Bed, Nonsmoking (refundable)
2 Double Beds, Nonsmoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Daily Disinfection
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Game Room
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Invoices
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Superb
Positives:
Good location. Ample parking.
Negatives:
This location did not offer breakfast as advertised, only coffee & tea for a limited time. Expectations of the guests re: garbage disposal, clean towels, etc are not known at time of stay. Often times no one would be behind the desk. I along with other guest would have to wait 10-15 minutes before help came. A phone# was left on the window to call but it often times did not work, or it would ring to the service desk where there was no one there to answer it. The floors were extremely dirty, most of the lamps in the room did not work.
Review
My stay was horrible. I...
Review
Exceptional
Positives:
The took
Negatives:
Other guests
Review
It would have been better...
Review
Bad
Positives:
The customer service was very nice
Negatives:
Wasn’t clean to my I satisfaction
Review
The stay was perfect.
Review
Poor
Positives:
Very good rooms
Review
Exceptional
Review
Passable
Positives:
nothing
Review
Very poor
Positives:
Nothing
Negatives:
Everything
Review
Nasty
Review
Exceptional
Positives:
We enjoyed quiet, restful sleep - there was minimal traffic or hallway noise. The kitchenette was adequate for preparing simple meals, although I brought some of my own cooking supplies after reading previous reviews. Staff were kind and helpful.
Negatives:
There was no coffee maker in the room - coffee was available in the lobby in the morning. The room had a distinct food odor, which was a bit off-putting at first. There was no dish soap, making us question the cleanliness of the dishes.
Review
It was a good value...
Positives:
nothing
Negatives:
1) Rooms were ok. Lots of smoke smell. Bad people around.
Review
Poor
Positives:
SO DIRTY ROOM, I got in the room and found this dirty thing! I informed the front desk immediatly and he said that he will talk to the cleaning inspection person!!! So they will come and clean the room in the morning!!
Nobody came to clean it
Negatives:
SO DIRTY ROOM
Review
SO DIRTY ROOM
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