MainStay Suites Joliet I-55
3235 Norman Avenue
Joliet, IL 60435, US
Joliet, IL 60435, US
MainStay Suites Joliet I-55 welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $30 per stay per pet. The number of pets allowed is 2. Pet weight limit is 40 lbs. *Pets may be left unattended in room. Dog potty area on property.
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About This Property
The MainStay Suites Joliet I-55 is conveniently located off Interstate 55, minutes from the Westfield Louis Joliet shopping mall and six miles from Harrah's Joliet casino and Empress Casino - Joliet. This Joliet, IL hotel is about 30 minutes from Chicago attractions and close to Bolingbrook, Romeoville, Lockport and Plainfield. Other area attractions include the Route 66 Raceway, Chicagoland Speedway, the Brookfield Zoo, U.S. Cellular Field, Pilcher Park Nature Center and Allstate Arena. The hotel provides easy access to the Will County industrial parks. Several shops, casinos, restaurants and universities are nearby. O'Hare International Airport and Chicago Midway International Airport are about 40 minutes away. This Joliet hotel features many full-service accommodations, including free USA Today , indoor heated pool and hot tub. Be sure to take advantage of the 24-hour coffee and tea available in the lobby. The hotel offers spacious rooms and features suites with microwaves, refrigerators, irons and ironing boards. Nonsmoking rooms are available. The hotel also offers extended stay, corporate and relocation rates. Business travelers can appreciate free wireless high-speed Internet access, and access to fax and copy services.
Room Types
1 King Bed, Efficiency, Non-smoking, Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Kitchenware
- Laundry Services
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Shops On Site
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The bed was comfortable, having the kitchenette in the room was a plus, and overall, it was quiet despite it being fully booked.
Negatives:
The room had a very odd smell, the bathroom door didn't shut, the pool was really nasty (which was a letdown with a child with us), and the morning we checked out they closed the pool down for "cleaning". The night attendant was rather frazzled despite us being the only ones checking in at the time we did. When we got to the room, we realized there wasn't sheets or blankets for the sofa bed, so my husband went down to get some and she told him no he would have to wait to morning. When he said I'm sorry we have 3 people in a king room we need something for the couch it was met with a huff, and "Well how long ago did you check in, you just figured that out now?" When my husband told her we only checked in 10 minutes prior, she said well you will have to wait 5 minutes. While he was waiting, there were a couple people in the lobby that were vaping with what was clearly pot. Which to each their own, but really in the lobby just watching the lobby TV. The attendant didn't say anything, and when my husband told me that, I found it quite comical since I have to sign a separate wavier electronically speaking specifically about no smoking and no vaping inside the property.
I will say, this is not the worst property I have stayed at. We take trips often between visiting family, and a teenager in travel sports. And we have had a wide array of experiences, and some interesting stories to tell. However, I certainly will not be staying here again, the property left much to be desired.
Review
Poor
Positives:
No proper breakfast provided only juice that is Engh.
Review
Pleasant
Positives:
I liked that you can take an animal with you
Negatives:
Not clean , no breakfast
Review
I want to have breakfast...
Positives:
Victor was great. Good location
Review
Relaxing and quiet
Positives:
The Area customer service
Negatives:
They stopped serving hot breakfast. We look forward to the sausage eggs and pancakes
Review
Very good
Positives:
The location of the property is about the only perk of this location.
Negatives:
Given a different room than I booked with no explanation or concern from staff, thry just didn’t care. No breakfast included as advertised on booking, hot tub more like a lukewarm bath. Below average customer service. All the reasons we chose this facility were inadequate.
Review
Would not recommend staying here...
Review
Disappointing
Negatives:
The air-conditioning was stuck on had to up plug
Review
Exceptional
Positives:
Staff was great , loved the breakfast, pool area was safe / clean and great for children to have fun .
Review
I’ll come back again
Review
Very good
Review
Good
Review
Passable
Review
Exceptional
Positives:
It was clean and the bed was comfortable.
Negatives:
It took 10 minutes for someone to come to the desk yo check in. Then gave us a sibgle king room without a pull out bed for 3 people( when booked it said I'd get a pull put bed). When we got to our room someone was already in there so we had to go back down stairs to get a different room. Elevator was broke when we got there. Doors on room and bathroom didn't shut very good. Bathroom door wouldn't close.
Review
For the Money it's not...
Positives:
Great location, kitchen in room, nice pool and hot tub.
Negatives:
Thin walls, very loud everytime the room next door flushed their toilet. Could use some updating.
Review
Very good
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