Best Western Heartland Inn
1416 Broadway Avenue East
Mattoon, IL 61938-4636, US
Mattoon, IL 61938-4636, US
Best Western Heartland Inn welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
Best Western Heartland Inn is offering accommodations in Mattoon. This 2-star hotel offers a shared lounge and a 24-hour front desk. The hotel features family rooms. All guest rooms will provide guests with a fridge. The hotel offers a buffet or American breakfast. Best Western Heartland Inn has a sun terrace. University of Illinois-Willard Airport is 43 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Balcony/terrace
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Smoke Alarms
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing
Negatives:
The room had a wet dog smell, the shower was difficult to get working, there was NO hot water, there was mold in the bathroom, and the room was damp.
Positives:
Nothing
Negatives:
We booked a king bed with a sofabed room. The room did not have a sofabed. The hotel advertised it had a swimming pool. The pool had no water. The lobby smelled and the room was dirty.
Positives:
It was quiet and clean in a good location to get to things quickly.
Review
This guest did not leave comments about this hotel.
Negatives:
The hotel closed and we were not notified until 2 days before our stay
Review
Bad
Positives:
Everything was good
Negatives:
None
Positives:
Nothing
Negatives:
The whole place smelled like mold and mildew especially oue room, I puked because the milk was spoiled, room was dirty especially the bathroom, the shower didnt work, no real,buffet breakfast and what they do have is mostly old, and pool was closed due to plumblng issues.
Review
Bad
Positives:
Nothing, pool was shut down, building falling apart, staff not very pleasant
Negatives:
Everything. Very run down facility. Asked for bedding to be changed and wasn't done. Simply left new sheets on the bed.
Review
Very poor
Positives:
nice details In room.
Negatives:
The property is undergoing renovations that are not posted or listed the pool is not in use and the breakfast is EXTREMELY limited. and I was not made aware of this until I checked in, I brought my family to expecting a full breakfast and pool with the price I paid! The front desk girls had no clue how to do the digital key, and looked so shocked when I told them my dirty towels were still in my room after being gone all day. There was a bad draft of cold air coming from under my heater in my room. The bathroom shower head looks like its going to fall out of the wall. Im very disappointed.
Review
Very disappointed, will not stay or suggest this location to anyone again. very disappointed with Hilton on this locatio
Positives:
Breakfast was none really because of covid 19. Our stay was good we were close to all the activities and my brother's house. Thanks for good stay.
Negatives:
Was up for our sister-in-law Funeral, we didn't know you offered a bereavement discount. But was told that we booked through Booking.com so we couldn't get it.
Review
Overall, a good trip.
Review
Perfect
Positives:
clean, easy to get too
Review
it was a really nice stay. Enjoyed it very much
Review
Poor
Review
Exceptional
Review
Pleasant
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