The Rose Hotel Chicago O'Hare Tapestry Collection by Hilton

Positives: Very efficient hotel specific shuttle from and to airport. Hotel restaurant open until 10, which was perfect as our flight was late arriving.

Positives: The hotel was very nicely decorated. It was very clean. All staff I encountered was very friendly and helpful. We had a great stay.

Positives: So glad you have truly sound proof rooms and that you allow dogs to stay. Its our escape on the 4th of July and before. You can see the fireworks outside the window but can not hear them. Can't hear the planes either.

Positives: Clean, tidy and spacious room, good bathroom facilities

Positives: Easy access to Interstate and airport

Positives: Great location with lots to do and places to dine within walking distance. Shuttle to airport was very convenient. The hotel itself was sleek, modern and obviously maintained with great care and attention to detail. The front desk staff were not only very helpful and knowledgeable, but also beautiful young women that with authentic bubbly personalities that were fun to engage with, and willing participants in creating that inside joke, just to make one feel that much more welcome and the sense of being with friends. Next time I visit Chicago, one thing I won’t have to figure out is where I’m staying. All the stars. Thank you Rose!

Positives: The brilliant night reception staff above anything!!! Our evening flight was delayed several hours, cancelled in the end with no information on when it would be rescheduled. There were no hotels available ANYWHERE that night, not even DT Chicago, but I kept hitting refresh on my booking.com app. We had already driven 5 hours, been in the airport waiting 6 hours with my 2 toddlers. Beyond exhausted when 1am rolled around. Somehow this hotel came up and I just booked as fast as I could and it was even confirmed by Booking. My husband, 2 kids, and 7 hand luggage items left the airport and at arrived at the hotel. I believe my first words to the staff when I approached the desk were ‘Please God, tell me I actually have a reservation.’ Their calm response was ‘Unfortunately no…..but we are contacting guests who haven’t checked in yet (I.e. it’s now about 1:30am) to see if they are still coming. But please have a rest and we’ll see what we can do.’ I sat down and started crying from pure exhaustion and wondering what the hell might happen if we got turned away and back to sleep on the cold airport floor. The kids kept saying ‘they’re hungry’ and we couldn’t find food anywhere but the sweets we’d purchased as gifts. But the reception staff saw this and offered and rest of their delivered pizza. Our kids were so happy and these 2 staff members really took the best care of us with giving us food and delivering g us amazing news that they managed to find someone who wasn’t checking in any longer that room was ours!! I needed to tell this story to say to these 2 night reception staff who were working on Sunday 21 July around 1am, ‘God bless you both. Thank you SO much for your compassion and looking out for our family. You made us feel safe and well looked after. Thank you, thank you, THANK YOU!!

Positives: Near lots of shopping stores