Hilton Garden Inn St. Charles
4070 East Main Street
Saint Charles, IL 60174, US
Saint Charles, IL 60174, US
Hilton Garden Inn St. Charles welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
This Illinois hotel, adjacent to Pheasant Run Golf Course, features a restaurant, indoor pool and hot tub. Guest rooms at Hilton Garden Inn Saint Charles offer 37-inch flat-screen TVs with HBO. Rooms provide free Wi-Fi, desks and seating areas. They are also equipped with microwaves and refrigerators. For guests’ convenience, Saint Charles Hilton offers a 24-hour Pavilion Pantry Market. The hotel has a gym along with a business center and meeting facilities. Great American Grill serves breakfast, lunch and dinner. Zanies Comedy Club, Chicagoland Theatre and DuPage Expo Center are within a 3-minute walk from Hilton Garden Inn St. Charles. Chicago O’Hare International Airport is 21 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Bar
- Blackout Curtains
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Golf Course
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shops On Site
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
It was clean.
Negatives:
No breakfast was offered. Hallways smelled. Hard to get the key to open the door. Price seemed to be excessive. Water in tub wouldn’t drain. Toilet would not barely flush.
Review
Could’ve been better.
Positives:
The layout of the room was fabulous and so spacious! Bathroom was large! Everything was clean and in good shape! Digital key was great!
Negatives:
Nothing! Everything was above my expectations!
Review
My stay was one of...
Positives:
Location was fine, lobby was clean, room and bed was clean.
Negatives:
We chose this hotel partially because it showed there was a hot tub in your photos and then when we arrived, no hot tub , which was deceiving and disappointing .
We also weren’t notified ahead of time that we wouldn’t get a key to our room and weren’t offered anything for this massive inconvenience as well as safety and security concern, we probably would have gone to another hotel if we would have known we were going to be escorted every time we needed back in the room and there wasn’t even enough people working to do all of that. I understand the computers were down but the hotel did nothing for paying customers to make up for all of these issues.
There was no one at the front desk for a while when we arrived at 11:00pm as they were taking people to rooms to let them in and were clearly understaffed and overwhelmed.
The parking lot was packed and we were originally told there wasn’t any overbooking so parking wouldn’t be an issue. We also weren’t told there was a massive wedding the next day so we left for breakfast and then came back and couldn’t find a parking spot at all.
The room was fine but there was only one cup for coffee, and the pillows were very uncomfortable and we could hear everytime someone left their room and walked up and down the hall it sounded so loud and echoed in our room like someone was knocking on the door.
Review
Grateful for a place to...
Review
Amazing rooms! Our air conditioning...
Positives:
Comfortable hotel, very clean rooms, and friendly staff. Enjoyed a very fresh, tasty breakfast. The public areas were attractive and comfortable for lounging. Nice pool, too, although we didn't have time to swim.
Review
Comfortable stay in St Charles
Negatives:
Exterior door near our room would not easily close. Was a security concern. I reported it to front desk at check- out.
Review
Just fine.
Review
Superb
Review
Exceptional
Positives:
Cleanliness breakfast was great
Negatives:
Pool could be a little warmer
Review
Pleasant
Review
Very good
Positives:
It was really clean
Review
Exceptional
Positives:
Location - near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool We ran across the staff several times in our stay and they were all super pleasant.
Negatives:
Nothing
Positives:
Nice and updated room.
Negatives:
Advertising free breakfast, but they charged me for a meal. I can see if you did a upgrade then changed but overall got charged. The tv. I had hard time trying to figure out how to watch tv. The remote control was hard to figure out. I
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