Extended Stay America Suites - Chicago - Woodfield Mall
1200 American Lane
Schaumburg, IL 60173, US
Schaumburg, IL 60173, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Chicago - Woodfield Mall is located in Schaumburg and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Woodfield Mall, the Arlington Park Race Track and the Gameworks.
Room Types
Studio Queen Non-Smoking (refundable)
Studio Queen Accessible, Non-Smoking (refundable)
Studio King Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Passable
Positives:
I wasn’t aware that it was a grab and go breakfast! So my options were limited! The coffee was OK! Walking into the hotel lobby upon check-in had such an inviting sent which had me thinking I was going to enjoy my stay as well as the staff on that night.
Negatives:
Well, from the time I checked in to the time I checked out I had a very horrible experience. I just cringe at the fact that I have to keep repeating this same story! The staff checked us in which was ok. Before we can even get up to the room my daughter and I was waiting on the elevator… as we trying to get off once we reach the second floor, A man with a oversize pitbull was trying to enter the elevator as we’re trying to exit. The reeking smell of Marijuana was so loud it made us cough and gag instantly! The dog was so aggressive The owner could barely control him! My daughter and I both were scared to death. I reported it to the staff immediately! As we enter the room to get unpacked and settled in, it’s hair everywhere. I wasn’t for sure if it was dog hair, cat hair, or human hair! The shower had gnats and hair all in the shower curtain. The toilet was nasty. The bed was broke. So I Ask the front desk if I could change rooms if someone could clean it! I was told that they were completely booked supposedly. He offered to change my room to another floor and in his own words, he stated the third floor is much better and he apologize for the inconvenience. Cool! I leave to go run a few errands before we switch the rooms because I was already downstairs at the front desk. I specifically asked the staff member If it was OK to wait until I come back To switch out rooms! He said That was totally fine! I returned to the hotel may be a couple hours later and informed the same staff member that I was back and that I was going to switch out rooms and bring him back the key for the old room. Once again, he said OK no problem. You’re OK. You’re good. Only for me to go back to my room.. My key don’t work! I tried it twice still didn’t work! As I’m turning away to go back downstairs to alert the staff member that my card didn’t work A guy open the door! I was so startled, scared, and confused all in one!! As I’m looking over the guy into the room, I noticed all our stuff is
Review
Still in there! The guy...
Review
Exceptional
Positives:
The hole in the wall, limited towels, the clogged toilet, the low pressure shower and slow shower drain. There was also a bad smell in the room. I only booked for one night.
Negatives:
The location.
Review
Disappointed
Review
Exceptional
Positives:
Location. Peaceful. Quiet.
Negatives:
N/A
Review
Worth it
Positives:
Clean
Negatives:
Staff
Review
The air conditioning broken on...
Review
Very poor
Review
Superb
Review
Exceptional
Review
Exceptional
Review
Very good
Positives:
What breakfast- granola bars, not much of a breakfast.
Negatives:
Not much if anything.
Review
The room was not clean,...
Positives:
Nothing
Negatives:
Nothing. It was absolutely disgusting. On the first night the microwave started on fire. I tried a total of 24 times to have it looked at and replaced which they never did. The pillows are stained yellow, the bed is stained with piss and blood. The fridge had bugs in it. There was dirty rags in bath from previous people. The smell was at times unbearable. I brought all this to their attention and they did nothing about it.
Review
Absolutely disgusting. Do not stay...
Review
Bad
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