Four Points by Sheraton Chicago Westchester/Oak Brook
2222 Enterprise Drive
Westchester, IL 60154, US
Westchester, IL 60154, US
Four Points by Sheraton Chicago Westchester/Oak Brook welcomes pets at their pet-friendly accommodation. Pet fee is USD $50 per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome.
Reserve a room
About This Property
Located within 14 miles of United Center and 16 miles of Guaranteed Rate Field, Four Points by Sheraton Chicago Westchester/Oak Brook provides rooms in Westchester. This 3-star hotel offers a 24-hour front desk. Guests can enjoy American dishes at the restaurant or have a drink at the bar. Union Station is 16 miles from the hotel, while Willis Tower is 16 miles away. Midway International Airport is 11 miles from the property.
Room Types
Traditional Room, Guest room, 1 Queen (refundable)
Traditional Room, Guest room, 1 King (refundable)
Traditional Room, Guest room, 2 Queen (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Designated Smoking Area
- Face Masks For Guests Available
- Facilities For Disabled Guests
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Internet Services
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Process In Place To Check Health Of Guests
- Restaurant
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Wheelchair Accessible
Recent Reviews
Review
Superb
Review
Very good
Review
Superb
Review
Exceptional
Positives:
Comfortable
Negatives:
There was a dog in the next room who was crying and scratching. Pretty sad.
Review
It was a good trip
Review
Exceptional
Positives:
Staff was amazing. We were able to sit in the lobby and socialize with our friends. Great experience.
Negatives:
None at this time.
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
The location to the event we were traveling for
Negatives:
The room was not handicapped accessible as stated at reservation needed a walk in shower
It had a tub. The description was completely deceiving and invalid. Had I had a flair up of my immunodeficiency with my spinal nerve damage and needed my wheelchair it would not of even fit in the room anywhere. Let alone get into the room.
The non handicapped rooms other family members stayed at were bigger with walk in showers than the handicapped room.
The room was prepaid for prior to check in. This was stated to the person checking us in. They still needed to see our card to do the incidental however they charged the full room price to the card twice instead which then resulted in us having our card put into the negative.
When talking with the them about the issue there was nothing they could do and it would take 5-7 business days for it to credit back to us.
First off is not something that should happen and I feel like the person checking us on was not even paying attention to us as a guest listening to what I was saying.
Secondly the staff has an attitude that was like oh well it’s not our problem it’s yours when I was trying to talk with them about their mistake.
Thirdly as travelers and one person who is disabled having additional monies taken from your account is not the thing you want to happen and the staff acting like we caused the situation.
Fourth, the bed was probably the most uncomfortable bed I have ever slept on. Not to mention as a disabled person the bed was so low to the ground it was hard to get out of it without help.
Upon checkout it was a new person Ben and once I explained the situation he stated he wasn’t happy about how the situation was handled and gave me his personal card of charges didn’t get credited correctly. He was the only staff member that showed concern for what transpired.
Review
It was very disappointing.
Review
Superb
Positives:
Location was perfect. I couldn't accommodate my two friends at my home so I reserved accommodations at this hotel which was about 5 minutes from my home. They were very pleased. I picked them up every morning...and dropped them off at night. They said the staff was very friendly and accommodating.
Negatives:
Everything was perfect according to my friends
Review
My friend's were very pleased...
Positives:
Location is quiet and nice
Negatives:
Fire alarm went off in the middle of the night
Review
Very good
Review
Exceptional
Review
Bad
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