La Quinta Inn & Suites by Wyndham Chicago Willowbrook

Negatives: The conveniency. It was located around my job so moving around was simple.

Negatives: Breakfast was cold and very little. The Wi-Fi is terrible it comes on and goes off

Negatives: The hotel really needs updating, the carpets in the rooms look really dirty and old. It smells very damp in general as well as the curtains. The reception staff is not very friendly.

Negatives: The room was not clean, I asked for cleaning which never got done, the guy at the desk offered to give me sheets and towels and clean the room myself, terrible. I'll never stay again. Also the pictures are misleading.

Negatives: I requested interconnecting rooms in advance but they did not fulfill the request and seemingly didn’t even read the guest messages prior to us arriving. The location is definitely far from central Chicago.

Negatives: I reserved 2 King rooms and one had an awful smell of mildew along upon entering the room. The benefits of the bathroom were limited to a working light switch and running water. Upon entering the bathroom, there were black spots along the bathroom wall that are pictured. Additionally, the paint and gloss in the bathroom was peeling. There was a brown bath mat placed in the tub to cover up the peeling, but even that was dirty and tearing at the edges. Lastly, my stay was for Friday-Sunday. On Saturday afternoon, I went to the front desk to request housekeeping for both rooms because we had not received any. They informed me that due to scheduling, housekeeping could not come until Sunday morning. I told them we were checking out on Sunday morning. I was greeted with a blank stare and told if I needed fresh towels then I could just grab them from the front desk now. Do yourself a favor and book with the hotel two parking lots over. Better experience guaranteed.

Negatives: Nothing to not like.