La Quinta Inn & Suites by Wyndham Elkhart

Negatives: Location was confusing. I was looking for a place in South Bend. This property showed up but address was not listed. Actually located 15 miles away.

Negatives: The first room I had smelled like dogs and had hair everywhere! I requested a new room which it was a little decent but the hallway smelled like the carpet was old! Then there were a lot of kids running up and down the halls and slamming doors All day and night! And people in the lobby drinking all night too! Oh and don’t try to go to the pool because it’s packed with the same kids throughout the day and night!

Negatives: Had major issues with hotel and staff. Bed was pee stained, tolet was dirty, shower was dirty, floor was falling apart, outlets were exposing wires, and we had spiders in our beds which bit my wife! We were woke up at 9 am and couldnt go back to sleep until 2 am the first night and woke up to banging the 2nd night at midnight. our room was booked a day before arrival and we checked in 2 hrs later to find that they didnt have a room ready... so they made us switch rooms. For breakfast they had nothing but bagels, mini muffins, toast and cereal because all the protient was eating 30 mins after breakfast hours so we dinned out. I spoke to 4 employees about a discount for all the issues and they gave me the run around for 3 days including the Manager (who was said to be the owner) which i spoke to directly and he lied to me about getting back with me to get me to stop trying to make things right on my families end for all the screw ups on there part. they rejected my military discount due to us checking in on a friday but booking on a thurday (if we checked in on a thursday they said they would have applied the discount(yeah right) and when checking out we had a housekeeper sneak into our room when we walked outside to our vehicle (with a do not disturb sign on our room )and made us leave early and moved our belongings. this place is discusting and does not care about doing whats right for their customers, i rent hotel rooms every weekend and this was by far the worst ive been to in elkhart .

Negatives: claening room at least once during stay

Negatives: The rooms had a pet odor and animal hair all over the floors.

Negatives: Very dirty, dog hair on mattress, sink never cleaned, room smelled of dog, sink drain leaking, walls dirty

Negatives: Breakfast could have been better we didnt eat it went else where