Quality Inn & Suites near I-480 and I-29

Negatives: The entire hotel smelled of drugs. It made most of us physically sick. They said they would refund all 4 of our rooms, but have only refunded 1.

Negatives: Well many things are in need of repairs. Ac the filter needs to be replaced it's all broken. The surround around the tub needs replaced can only take a shower. There was a huge hole in the wall around the outlet.

Negatives: No tv channels. No cable only Iowa Public Television.

Negatives: Although no smoking signs are clearly placed throughout the property, at all the exits, the grounds were covered with cigarette butts and the entire hotel smelled like cigarette smoke. Inside our room was a bit better, but the cigarette smell creaped into our room through spaces around the door. Although the lobby was updated and modern, our room, the breakfast room, the pool, the exterior were outdated and poorly kept. Flickering lights in the hallways, dingy carpets, peeling paint. The door handle to the exit door nearest to our room was broken. There was a trick to opening the door without pulling the handle off. The railings inside the swimming pool had the same issue. The bottom brackets had either come loose or were never installed, so when using the exit ladders, you could not pull on them. They felt very unsecure and rickety!! The tub in our room did not drain well. Despite reprogramming the air flow machine in our room several times. The room stayed a constant 74 degrees. A little too warm for our liking. The second and third day of our stay we were met with not only cigarette smoke, but also a very strong Marijuana smell. GROSS!!!!! I'm my party, it was my two young children and I. Inside our room we felt safe, but outside our room, we traveled quickly, and on high alert. The hotel was in a run down part of the city, so it added a bit of uneasiness to the overall feel of the property.

Negatives: The hole in the ceiling above the shower

Negatives: Bathroom was dirty

Negatives: the indoor pool was too cold to swim in there was black mold in the shower and the complimentary breakfast was very limited

Negatives: The lamp was broken in the pain part of the room had to leave the bathroom light on an the bathroom door cracked open incase one of us need to get up in the middle of the night.