Element West Des Moines

575 South Prairie View Drive
West Des Moines, IA 50266, US
8.8 Rating | 3-Star Hotel |
Pet guests are welcome at Element West Des Moines. Pet fee is USD $50 per stay. The number of pets allowed is 1. Pet weight limit is 100 lbs. *Dogs and cats are welcome. Pets may be left unattended in room, but cats must be crated. Dog potty area on property. The hotel sponsors a foster program for pets looking for their forever homes.
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About This Property

Located in West Des Moines, 11 miles from Iowa Events Center, Element West Des Moines provides accommodations with free bikes, free private parking, a fitness center and a garden. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a hot tub. The hotel has a terrace, a 24-hour front desk, and free WiFi is available. At the hotel, each room has a desk. All rooms come with a coffee machine and a private bathroom with free toiletries, while selected rooms will provide you with a kitchen equipped with a fridge. All guest rooms will provide guests with air conditioning, a safety deposit box and a flat-screen TV. A buffet breakfast is available every morning at Element West Des Moines. The accommodation has a grill. Guests at Element West Des Moines will be able to enjoy activities in and around West Des Moines, like cycling. There's an on-site snack bar and guests can also use the business area. Hy-Vee Hall is 11 miles from the hotel, while Wells Fargo Arena is 11 miles away. Des Moines International Airport is 8.7 miles from the property.

Room Types

Standard King, Guest room, 1 King (non-refundable)

Standard King, Guest room, 1 King
  • Standard King, Guest room, 1 King - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 2
  • Pet fee is USD $50 per stay, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$120.67
nightly
$825.36 total
for 6 rooms
includes taxes & fees

Room Details

Studio King, Studio, 1 King, Sofa bed (refundable)

Studio King, Studio, 1 King, Sofa bed
  • Studio King, Studio, 1 King, Sofa bed - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee is USD $50 per stay, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$152.67
nightly
$1,044.30 total
for 6 rooms
includes taxes & fees

Room Details

Studio Double Queen, Guest room, 2 Queen (refundable)

Studio Double Queen, Guest room, 2 Queen
  • Studio Double Queen, Guest room, 2 Queen - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 3
  • Free cancellation
  • Pet fee is USD $50 per stay, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$152.67
nightly
$1,044.30 total
for 6 rooms
includes taxes & fees

Room Details

One Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed (refundable)

One Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed
  • One Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 4
  • Free cancellation
  • Pet fee is USD $50 per stay, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$157.67
nightly
$1,078.44 total
for 6 rooms
includes taxes & fees

Room Details

Executive Suite, Executive Suite, 1 King, Sofa bed (refundable)

Executive Suite, Executive Suite, 1 King, Sofa bed
  • Executive Suite, Executive Suite, 1 King, Sofa bed - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
  • Sleeps up to 4
  • Free cancellation
  • Pet fee is USD $50 per stay, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$167.67
nightly
$1,146.84 total
for 6 rooms
includes taxes & fees

Room Details

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • Accessibility Meeting Spaces Available
  • Accessible Bathtub Available
  • Accessible Entrance To Swimming Pool
  • Accessible Parking
  • Accessible Public Restrooms
  • Accessible Registration Desk Available
  • Accessible Rooms Through Interior Corridor Available
  • Accessible Rooms With 32-inch Wide Door Opening Available
  • Accessible Route To Business Center
  • Accessible Route To Fitness Center
  • Accessible Route To Guest Rooms
  • Accessible Route To The Registration Desk Available
  • Accessible Shower Available
  • Accessible Toilet
  • Accessible Vanities Available
  • Air Conditioning In Public Area
  • Alarm Clock
  • Allergy-free Rooms Available
  • Assistive Listening Devices Provided For Meetings Available
  • Audible Alarm
  • BBQ Facilities
  • Bicycle Rental (charges May Apply)
  • Cashless Payment Available
  • Closed-caption TV
  • Contactless Check-in/out
  • Daily Disinfection
  • Deadbolt On Doors Available
  • Dishwasher
  • Electric Vehicle Charging Station
  • Electronic Room Key
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Fire Extinguishers
  • Fireplace
  • First Aid Kit Available
  • Fitness Center
  • Flashing Door Knocker Available
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Garden
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Hearing Accessible Room And/or Kit Available
  • Heating In Public Area
  • Hot Tub/Whirlpool
  • Hygiene Certification
  • Indoor Pool
  • Invoices
  • Kitchen
  • Laundry Services
  • Lever Handles On Door Available
  • Lowered Deadbolt On Doors Available
  • Lowered Electrical Outlets Available
  • Lowered Night Guard On Doors Available
  • Lowered View Port In Doors Available
  • Luggage Storage & Lockers
  • Main Entrance
  • Meeting/Banquet Facilities
  • Mobility Accessibility Available
  • Non-slip Grab Bar Available
  • Non-smoking Property
  • Off-Site Parking
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Private Check-in/check-out
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant (special Diets Available)
  • Restaurant(s)
  • Room Service
  • Room Windows That Open
  • Safety Chain And/or Latch On Doors Available
  • Secondary Lock On Windows Available
  • Self-closing Doors Available
  • Self-operating Lift To Hotel Swimming Pools
  • Smoke Alarms
  • Staff Trained In Safety Protocol
  • TTY/TDD Compatibility Available
  • View Port In Door Available
  • Visual Aids Braille/Tactile Signs
  • Visual Alarms
  • Wheelchair Accessible

Recent Reviews

Peggy young couple November 11, 2024
Review
Superb
Coral family with young children October 19, 2024
Positives: I absolutely love how clean the place was!
Review
Exceptional
David young couple August 1, 2024
Review
Superb
Brianna family with young children July 16, 2024
Positives: Beds were comfy and shower was nice
Negatives: They charged me at the property and when we got home they charged me again. After contacting them to figure everything out, they told me I still owed them money. We stayed 1 night. And in total they have charged me almost $500 when my total was half that.
Review
Bad
Morey young couple July 15, 2024
Review
Very good
Andrea family with young children July 3, 2024
Review
Exceptional
Jessica young couple June 8, 2024
Positives: When I booked this room online I asked that I receive confirmation when the room was clean and requested it be ready by 5-6pm, which is an option in the booking process. Never received confirmation it was ready, went to check in at 6pm and received confirmation text the room was ready AFTER checking in. Walk inside the lobby and nobody was around. Stood there waiting to check in and see a woman getting a beverage at the beverage station in the lobby. 10 min later she asks if we are guests wanting to check in and then decides to make her way to the desk to check us in. Room wasn’t cleaned thoroughly, greasy handprints all over the windows among other things. No chairs to sit in at the area to eat in the kitchenette as shown in photos. Booked the room to simply sleep for the night so nothing extra was ordered. Also, was charged more money randomly after checking out (attempted multiple times) and never got a receipt for my stay, the extra charges incurred or any communication from the hotel. Will never stay here again.
Negatives: Communication
Review
Disappointing
Diana solo traveller June 1, 2024
Positives: The breakfast was good. I had the special of the day once and it was very good. The chef prepared exactly what I wanted.
Negatives: I didn't like that my room was never cleaned. I arrived on a Monday and checked out on a Friday. I had to go to the front desk to ask for clean towels. I was given only one wash cloth when I arrived. Was told that rooms were only cleaned every third day or so. The funny thing there was a notecard on the room desk that told you how to tip housekeeping.
Review
Overall, it was a good...
Mark Traveling as Couple May 30, 2024
Positives: The value and neighborhood is comfortable for walking and access to restaurants
Negatives: N/A
Review
Good location and perfect for a quick stop along our travels
Mark young couple May 30, 2024
Positives: The value and neighborhood is comfortable for walking and access to restaurants
Negatives: N/A
Review
Good location and perfect for...
Dustin Solo Traveler May 28, 2024
Positives: Alright
Negatives: At 1:05 am an African American who wasnt a customer was asked where his ride was on 5/25 overnight. He was drinking coffee and making a mess. It was dumped on his clothing and on a table of the hotel. The individual who was African American was trying to start a fight with me face to face with myself. As a customer I shouldnt have to pay for a hotel that doesnt discipline that type of activity. I shouldnt verbal confrontations with individuals in the hotel as a customer. The African American wasnt a customer of the hotel and was waiting for a ride to another location. At 1215 am the hotel was still having noise issues from the outside gathering space. The front desk staff advised me that it had 3 complaints already. The overnight of May 26th, I was awoken at 3:30 am where I was staying at the hotel. Shay supposedly left at 11pm for her shift and then there was no overnight auditor in place. I was walking around waiting for them to appear. I was awoken by individuals in the common area where they were sitting by the firepit drinking excessively. There was a Caucasian woman who was thin and has black hair. When I was sitting down by the front desk the woman was proceeding to leave with one of them at the fireplace to a room. I heard the elevator beep sound where they proceeded to use the elevator. Then I made another sweep through the hotel to find the hotel staff but didnt find anyone. I used the elevator to proceed back to my room. I reach the second floor where I was past room 215 where I hear a mans voice very loudly speaking to a woman. Then I reach my room in 206. At 4 am there was a Caucasian male pulls up with a silver SUV forerunner with a female driver where they leave their headlights on where the white male wonders around aimlessly in the grassy area by the pine trees. At 4:03 am I proceed down the hallway where there is a white male talking to another white male where the other white male is asking if the individual has a phone charger.
Review
A bad time to stay
Dustin solo traveller May 28, 2024
Positives: Alright
Negatives: At 1:05 am an African American who wasn’t a customer was asked where his ride was on 5/25 overnight. He was drinking coffee and making a mess. It was dumped on his clothing and on a table of the hotel. The individual who was African American was trying to start a fight with me face to face with myself. As a customer I shouldn’t have to pay for a hotel that doesn’t discipline that type of activity. I shouldn’t verbal confrontations with individuals in the hotel as a customer. The African American wasn’t a customer of the hotel and was waiting for a ride to another location. At 1215 am the hotel was still having noise issues from the outside gathering space. The front desk staff advised me that it had 3 complaints already. The overnight of May 26th, I was awoken at 3:30 am where I was staying at the hotel. Shay supposedly left at 11pm for her shift and then there was no overnight auditor in place. I was walking around waiting for them to appear. I was awoken by individuals in the common area where they were sitting by the firepit drinking excessively. There was a Caucasian woman who was thin and has black hair. When I was sitting down by the front desk the woman was proceeding to leave with one of them at the fireplace to a room. I heard the elevator beep sound where they proceeded to use the elevator. Then I made another sweep through the hotel to find the hotel staff but didn’t find anyone. I used the elevator to proceed back to my room. I reach the second floor where I was past room 215 where I hear a man’s voice very loudly speaking to a woman. Then I reach my room in 206. At 4 am there was a Caucasian male pulls up with a silver SUV forerunner with a female driver where they leave their headlights on where the white male wonders around aimlessly in the grassy area by the pine trees. At 4:03 am I proceed down the hallway where there is a white male talking to another white male where the other white male is asking if the individual has a phone charger.
Review
A bad time to stay
Anonymous Traveling as Couple May 9, 2024
Positives: Clean
Negatives: No happy hour on weekends
Darlene Business Traveler May 7, 2024
Positives: Very good breakfast. Comfortable & clean room. Helpful staff.
Negatives: Nothing
Review
One night stay
Darlene review category business travellers May 7, 2024
Positives: Very good breakfast. Comfortable & clean room. Helpful staff.
Negatives: Nothing
Review
One night stay
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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