Blue Way Inn & Suites Wichita East

Negatives: Didn’t even get to get a key to my room. No rooms available. Upon arrival they told me there were no more vacancies and sold my reservation to another customer and didn’t provide any refund even though I requested a refund.

Negatives: nothing

Negatives: The room had one towel the size of a rug. The toilet paper roll was on its last sheets not enough for one sitting. There was no connection to TV.

Negatives: I didn't like anything I would not advise anyone to stay there

Negatives: Anything trashy and nasty

Negatives: Staff coming out there personal rooms to kicc you out of your room you pay for

Negatives: nothing

Negatives: I didn't like how our first room had no lights no way to turn on the tv. Our second room they switched us to was even worse. The toilet was plugged the front door had no knob on it so we had to put a sock where the knob should've been. The heater didn't work and the plug for the tub was gone. Their was no towels no wash cloths and the connecting room to ours had a busted heater but worked. The light fixture on the ceiling had a cockroach up inside of it and the carpet smelled like animal urine. The shower kept filling up with water while trying to take a shower. The smoke alarm kept me up all night cause it was going off so much and it was so loud.The connecting door was broken so yu had to lift up on the door to shut it and open it cause their was also no door knob on it either and they had a playing card covering the hole where the doorknob should have been. The stairs were rusted and broken and scary to climb up. I am very upset with the service I received at this motel. The overnight worker made us wait for a half hour after we even got their to get us into our room. He made us wait another 10 to 20 minutes for a janitor to come and fix our first room and no one ever showed up. I will not be staying here ever again. Then we asked for help to fix our toilet and no one ever helped us. The service here was terrible and this is all very upsetting to me especially when I am just moving here and didn't really have the money for a motel room in the first place but we were tired and just wanted to get some sleep. I was scared all night wondering if their was going to be more cockroaches I would find later on or even bed bugs. They really need to improve the service and improve the room way better here before anyone else has to go through what me and my family had to go through. It was completely upsetting to me to the point of me crying.

Negatives: The place is dirty. there wasn't pillows nothing. It was a horrible experience

Negatives: Seedy and very dirty lobby. Parking lot had a lot of homeless people camped out.

Negatives: Dirty pillow cases towels and sheets... broken lock on the door..I didn't even stay or try to get a refund I just left

Negatives: Pets.