Hilton Garden Inn Louisville Downtown
350 West Chestnut Street
Louisville, KY 40202, US
Louisville, KY 40202, US
Hilton Garden Inn Louisville Downtown welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $75/stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
Offering rooftop views of downtown, Hilton Garden Inn Louisville Downtown is steps away from the Louisville Palace. Free WiFi access is available. The Louisville Downtown Hilton Garden Inn includes rooms with a flat-screen cable TV, coffee machine and mini-refrigerator. Some suites and rooms include a sofa bed. For a unique downtown experience, guests can take in views of the city while enjoying food and cocktails at the hotel's rooftop bar and grill. At Hilton Garden Inn Louisville Downtown you will find large meeting facilities and event space. A fitness centre is featured for guests workout needs. The hotel is less than 2 miles from Kentucky International Convention Center, KFC Yum! Center and the Louisville Science Center. Louisville Airport is 5 miles away.
Room Types
1 King Accessible Room with Bathtub (refundable)
1 King Bed (refundable)
1 King Hearing Accessible (refundable)
2 Queen Beds (refundable)
2 Queens W/Drinks-Snacks (refundable)
1 King Suite Hearing Accessible (refundable)
1 King Bed 1 Bedroom Suite (refundable)
1 King Accessible 1 Bedroom Suite Roll In Shower (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Body Thermometer Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Good
Negatives:
The communication between hotel and website, hotel staff and consumer and between hotel staff needs to be improved upon. I think the prices for everything needs to be more transparent like the price of the private parking is different if you just use the ramp vs the park pass that you can purchase at the hotel; it's 22 a day but that's if you just park your car and don't use it to run about unlike the $30 for a pass and then you can do whatever. The breakfast was really confusing to figure out I wasn't given a voucher at check in and the first day the breakfast staff didn't mention anything about a voucher just that breakfast isn't included in the room price, unlike my last day were the staff mentioned the voucher and the receptionist stated that you have to ask for the voucher since they don't just give it out when you check in (kind of annoying since I paid extra for the breakfast option). Couldn't find the fitness room at all (could really use a sign or something to let guest know where things are) and I got really annoyed that you need your room key to use the elevator, especially when I forgot my key in my room and that lead to me using the stairs that lead to the outside of the building and not the main floor.
Review
Do yourself a favor and...
Review
Good
Positives:
Extremely friendly, helpful, and accommodating staff (front desk, restaurant, courtesy van driver).
Negatives:
Repair crew not helpful. There was a spotlight from a neighboring building which shined into my room and prevented me from sleeping. So I lowered the "blackout" shade. That was fine except that it would not go back up in the morning. I complained both mornings that the "blackout" shade would NOT go back up. Each evening when I returned, the the shade was up again but stuck again when I lowered it. This was only problem.
Review
High quality desk staff, restaurant...
Positives:
Airport shuttle and rooftop bar
Negatives:
Location was a little shady although not too bad
Review
Very good
Positives:
It was great
Negatives:
The parking was awful
Review
It was hard to locate
Positives:
Location was excellent.
Review
Exceptional
Negatives:
Booking.com caused all my issues. Nothing lined up with what I selected online, not the price, breakfast, etc.
Review
Great except for booking.com.
Review
Exceptional
Review
Pleasant
Review
Superb
Positives:
Great location
Negatives:
N/A
Review
Adrianna and Carlos were amazing....
Review
Very good
Positives:
The staff was courteous and close to restaurant
Negatives:
The bed was hard as a brick, very uncomfortable. The room was very disappointing
Review
Passable
Review
Good
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