Hilton Garden Inn Louisville Mall Of St. Matthews
400 Sherburn Lane
Louisville, KY 40207, US
Louisville, KY 40207, US
Pet guests are welcome at Hilton Garden Inn Louisville Mall Of St. Matthews. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located across from the Mall St. Matthews, this Louisville hotel is 15 minutes away from downtown Louisville and features an indoor heated pool, on-site restaurant and contemporary guest rooms with free WiFi. Every room at Hilton Garden Inn Louisville Mall of St. Matthews provides a 42-inch flat-screen HDTV with premium cable channels, a microwave and a small refrigerator. Select rooms also offer a separate living room area. The Garden Grille offers traditional American fare for breakfast and dinner, along with a full-service bar. Snacks, ready-to-cook meals and sundries are available 24-hours a day at the on-site market. In-room dining services are available for guest convenience. Guests can re-energize in the 24-hour fitness center or utilize the copy, fax and printer services at the 24-hour business center. The hotel also offers 2,000 square feet of flexible meeting and event space. Churchill Downs Racetrack, Kentucky Exposition Center and Louisville Slugger Museum are all a 13-minute drive away from the hotel. Louisville International Airport is 9 miles away.
Room Types
2 Queen Beds (refundable)
1 King Bed (refundable)
1 King Hearing Accessible (refundable)
2 Queen Hearing Accessible (refundable)
2 Queen Accessible Room with Bathtub (refundable)
1 King Bed Junior Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Balcony/terrace
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Great place to get away
Review
Exceptional
Review
Very good
Positives:
The chef made me poached eggs which I appreciate. He was just lovely!
Lots of towels and comfortable bed.
Negatives:
I have an issue with the fact that the automatically charge you for parking. I do not drive a car when I am visiting and noticed it on my bill and had to have them remove it. They should ask if you have a car at check in and then assign a fee, if necessary, versus making assumptions. I find it dishonest.
A better fruit selection would be a nice add. Bananas, watermelon, etc. When I was there, the bowl of whole oranges and apples was unappealing.
Review
Convenient
Review
Exceptional
Positives:
Clean and remodeled-new
Negatives:
Bed not comfortable
Review
Good
Positives:
It's a modern style hotel, very nice and clean.
Review
A very modern style hotel....
Review
Exceptional
Review
Exceptional
Positives:
Close to our event
Negatives:
Broken faucet in the shower
Review
Room was clean with friendly...
Positives:
Good location
Review
I love the place definitely...
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
The original listing was included continental breakfast. Come to find out, it was not included. It was almost $16 per person.
Negatives:
When arriving at the hotel we had provided military ID and asked if they provided a veteran discount and they said yes, but we were not offered this because they said they were too close to being fully booked. This did not sit well because we are still paying for the room, fully booked or not. We also were in town for a funeral and my entire family had booked their stays here, we also had a code to receive a funeral discount and we were the only members of they family that were not offered the rate even when mentioning the code. The woman at the front desk had said she had seen the note the previous concierge had left for the manager and was very rude and said the manager had not been in yet and proceeded to tell me they will not honor it without the manager even being in yet.
Review
Overall, room was nice. Staff...
Positives:
The hotel is new and clean. The kids enjoyed the pool. The breakfast was what I would expect. It was included in our rate, other wise I wouldn't have paid for it. Nice lounge and bar area.
Negatives:
Only 1 elevator was working.
Review
Clean, new and met our...
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