Home2 Suites by Hilton Louisville Downtown NuLu
240 South Hancock Street
Louisville, KY 40202, US
Louisville, KY 40202, US
The pet fee is $25 per day (non-refundable), with a max. fee of $125 per stay. Dogs and cats are allowed, and guests may bring up to 2 pets with them that are 75 lbs. or less. There are no breed restrictions.
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About This Property
Attractively set in Louisville, Home2 Suites by Hilton Louisville Downtown NuLu has air-conditioned rooms, a fitness center, free WiFi and barbecue facilities. This 3-star hotel offers a 24-hour front desk and an ATM. Private parking is available on site. The rooms at the hotel come with a seating area, a flat-screen TV with cable channels and a safety deposit box. All guest rooms will provide guests with a fridge. Buffet and continental breakfast options are available each morning at Home2 Suites by Hilton Louisville Downtown NuLu. At the accommodation guests are welcome to use an indoor swimming pool. A business center and vending machines with snacks and drinks are available on site at Home2 Suites by Hilton Louisville Downtown NuLu. Popular points of interest near the hotel include Louisville Slugger Field, KFC Yum! Center and Kentucky International Convention Center. Louisville International Airport is 5.6 miles from the property.
Pet Amenities
Pet amenities include a pet walking area.
Room Types
1 Queen Bed Studio Non-Smoking (refundable)
1 Queen Accessible Roll in Shower Studio Non-Smoking (refundable)
1 Queen Hearing Accessible Studio Non-Smoking (refundable)
1 King Studio Suite Non-Smoking (refundable)
1 King 1 Bedroom Suite Non-Smoking (refundable)
1 King Accessible Roll In Shower Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- BBQ Facilities
- Bar
- Body Thermometer Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Temperature Check For Guests And Staff
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
The place was clean and the staff was nice and welcoming. They were very helpful.
Review
I enjoyed my stay and...
Positives:
Need a few more diabetic friendly options.
Review
Very good
Positives:
The location was great… we love the NuLu area..
Review
The hotel is great. Clean,...
Positives:
The location
Negatives:
This hotel is beaten up. The sink backed up, the shower dripped, and the blanket was uncomfortable. In the entryway to my room, the drywall was clearly sagging. There was a towel in the bathtub to catch the dip water, presumably to deaden the noise. One doesn't expect to have such makeshift "solutions" in a hotel of the Hilton name. I understand that it is a great location, but I would have paid more for a well maintained hotel. You need a maintenance crew to go in there and FIX THINGAS!
Review
Great location, worn out hotel.
Positives:
room view
Negatives:
During my recent stay, I was quite disappointed with the overall cleanliness and service. My room was not as clean as it should have been—there were hairs in the bathtub, the desk chair was filthy and smelled terrible, and I even found cobwebs on the glasses and utensils incompleted. I reported a safety concern about the internet box hanging from the wall, especially as I was traveling with kids, but it was never addressed. The hallways were also poorly lit, adding to an uncomfortable atmosphere.
As a Hilton Honors member, I was expecting the usual warm welcome, but I didn't receive the member welcome bag, and the staff lacked the friendliness I’ve come to expect from Hilton properties. The parking situation was also concerning. Although there’s a fee for parking, the lot is open and easily accessible to anyone, which didn't feel secure.
I frequently stay at Hilton hotels and have always had positive experiences. However, this was my worst experience so far, a far cry from the genuine Hilton experience I had at the Home2 Suites in Shepherdsville, which is in the same area. This stay did not meet the high standards I've come to expect from the Hilton brand.
Review
worst experience
Review
Superb
Review
Exceptional
Review
Superb
Review
Exceptional
Positives:
Room was huge. Great location. Pool was great when it got open. Breakfast was enough.
Negatives:
You had to pay for parking. That was a bill not accounted for. We stayed 3 days it was like 50 dollars.
Review
Hotel in a great location...
Positives:
Rooms are comfortable and spacious for our needs. Breakfast was enough. Once the pool got open, it was really nice. Desk people were friendly. P
Negatives:
I didn't get a gift bag when I left. I saw others got one. Also for the first couple of days, the pool was broken so I had to pay for entertainment for the kids that the pool would have provided. Parking was very expensive. I'm sorry. We are not rich. 48 dollars for 3 days.
Review
Pool me once, shame on...
Review
Bad
Review
Exceptional
Positives:
Messed up my birthday
Negatives:
it was blood on the wall in my room
Review
I was really upset that...
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