Best Western River Cities
31 Russell Plaza Drive
Russell, KY 41101, US
Russell, KY 41101, US
Best Western River Cities welcomes pets at their pet-friendly accommodation. Pet fee USD $20 per pet, per night. The number of pets allowed is 2. Dogs only. Pet weight limit is 80 lbs. *Dogs may left unattended in room when crated. Dog potty area on property.
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About This Property
Located in Ashland, 14 mi from Huntington, Best Western River Cities features an outdoor pool and fitness center. Every room at this hotel is air conditioned and has a flat-screen TV. Every room comes with a private bathroom equipped with a shower. There is a 24-hour front desk at the property.
Room Types
Accessible - 2 Queen. Mobility Accessible. Roll In Shower. Wi-Fi. Non-Smoking. (refundable)
2 Queen Beds (refundable)
Accessible - 2 Queen, Mobility Accessible, Wi-Fi, Non-Smoking (refundable)
1 King Bed, Non-Smoking, Larger Room, Sitting Area, Microwave And Refrigerator, Walk In Shower (refundable)
2 Queen Beds, Non-Smoking, Larger Room, Sitting Area, Walk In Shower, Full Breakfast (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Invoices
- Ironing Amenities
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Socket Near The Bed
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Toiletries Provided
- Trash Cans
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Good
Positives:
Room was nice and clean. I was there for nearly a week for a family funeral. Was there longer than I had planned. They extended the stay without any issue and even gave me a bereavement discount. (I didn't taste the breakfast so I can't comment on it)
Negatives:
The bed was just slightly uncomfortable for me. I like my bed more on the firmer side and there's were more to the softer side, but that's literally the only knock I can say about my stay
Review
Very nice!
Positives:
Remodeled
Negatives:
The lying and thieving manager, Shelly B!
Review
We stayed at this hotel...
Review
Bad
Positives:
It was clean. The staff was very friendly. The breakfast was good. I also bought a few sodas from their market and they were very reasonably priced.
Negatives:
We only had 2 towels in the bathroom. Granted we only stayed for 1 night, but it would have been nice to have a fresh towel for our morning shower. But this is nit picking. I'm sure if I would have went to the front desk and asked for 2 more towels they would have been provided. I was just being lazy.
Review
It was wonderful!
Negatives:
Continental breakfast. Or lack there of
Review
Probably will look elsewhere for...
Positives:
Clean, good staff, updated look.
Negatives:
The elevator dings very loud at all hours of the night. Breakfast ends a little early
Review
Exactly what we needed and...
Positives:
The staff who checked us in were super nice. Both the hotel lobby & our room were both very clean. The hotel is nice & updated. We stayed there to go to a concert and we were less than 10 minutes from the venue, which was perfect.
Negatives:
N/A
Review
Loved this clean, updated hotel!
Positives:
Clean, room size was great
Negatives:
Bed was uncomfortable
Review
Good value
Positives:
Everything and everyone was awesome
Negatives:
The only thing we didn’t like was the eggs for breakfast: eggs mixed with cheese and sausage….to runny not cooked done enough
Review
Awesome and comfortable
Positives:
It's highly visible, easily accessed, and conveniently located to all the area has to offer.
Unfortunately I was unable to sample the breakfast but to no fault of BW.
Negatives:
I have no complaints. All staff was courteous and helpful, and all amenities were sufficiently met.
Review
It was a very satisfactory...
Review
Exceptional
Positives:
I’ve stayed here once before. Seems like a good option in the area. Staff member on the front desk was great.
Negatives:
Nothing negative to say.
Review
Would stay here again. Property...
Review
Exceptional
Positives:
Breakfast was very good with a variety of choices.
Staff was congenial and helpful.
Review
A couple of miles from...
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