Hampton Inn Louisville East/Hurstbourne

Negatives: N/a

Negatives: Sound proofing could have been better. Heard next door neighbor flushing toilet, heavy foot pounding from floor above and very loud truck or sportscar in the parking lot below at late hour. Skim milk at the breakfast bar had soured but staff quick to replace and very pleasant about it.

Negatives: There was nothing I didn't like.

Negatives: I liked everything.

Negatives: Our second night there the individual in the room right next to ours set off the smoke alarm by smoking marijuana in their room. This rudely woke us up. Upon my husband knocking on the door to see if they were ok a big puff of smoke and smell came from their room directly filling the entire hallway and affecting our room. The staff member took over a half hour to turn off the alarm even though we came to the lobby to tell them what was going on and told them that the person who had done this was walking out with all of their things. When they finally turned off the alarm she said that the smell was horrible and we agreed. They later admitted that she could have turned off the alarm sooner and that per her manager who she called, they would be putting a machine in the room where the alarm went off to clean the air and get rid of the smell. Not once were we offered to transfer to another room or to have our room cleaned by the same machine although our room was directly affected. The smell stayed in our room the entire night, and next day and night. This gave us miserable headaches and stomach aches. We will not be staying at this hotel again and are considering taking our business to a different hotel chain.

Negatives: Nothing thought it was amazing!