Hyatt Regency Bethesda near Washington D.C.

Negatives: Nothing.

Negatives: After checking in after a long day of driving, we learned the staff had cancelled one of our two rooms. After approximately thirty minutes, they came up with another room for us but the two rooms were not close together. Most importantly, days after getting home we learned we were billed $500 for "smoking" in one of our rooms. When we reached out to the hotel, they provided a "Rest" system smoke report that supposedly detected smoking within the room for about forty minutes one evening. This unequivocally, absolutely did not happen. Two adults and two small children occupied the room, and none of them smoke or vape in any fashion. The sensor is either inaccurate or this is a scam. We contacted the hotel and the staff was totally dismissive, recommending we dispute the $500 charge with our credit card. I looked into this "Rest" smoke detection technology, and it allegedly provides real time data to hotels when smoking is occurring in one of their rooms. If the hotel had immediately followed up on this alleged detection, they would have found everyone resting in the room - and zero evidence of any smoking/vaping have occurred. We are now forced to fight this $500 charge, and we are furious. Stay at your own risk.