La Quinta Inn & Suites by Wyndham Lexington Park

Negatives: clean the rooms without having to ask for it to be cleaned

Negatives: Coffee and tea water was cold

Negatives: Refrigerator wasn't cold. Windows by elevator were filthy. Hole cut in the elevator floor and taped over.

Negatives: Male on duty upon check in was slow and not very friendly. He was a bit hard to understand and even though it is advertised as pet friendly seemed to have an attitude about my esa. Ive had worse experiences. Ive had better experiences as well.

Negatives: Breakfast could of been better.

Negatives: The hotel staff charged my card incorrectly due to untrained staff!! We had a whole issue

Negatives: A couple small things were incomplete. The room was missing the striker plates on the new door jams. The stairways were still in rough shape due to heavy use by the contractors. The elevator buttons had to be held in to operate the elevator. The parking lot was blocked off due to construction but I never had trouble finding a spot close enough to walk. Two of my coworkers were surprised when I told them how nice LaQuinta was. They had horror stories of their stay a few months earlier.

Negatives: It was being renovated during this stay so the gym facilities were bare. But I am sure once the renovations are completed this will be rectified.

Negatives: Advertises indoor pool but there is none. Tv in 1st room didn't work. Heat, sink drain, light switch, wall heat controller in 2nd room did not work. Fitness room unusable. Smoke detectors covered up so they won't work. Power outage in breakfast.

Negatives: Under construction and smells like urine

Negatives: No facilities to do laundry as there were 2 washing machines both out of order the entire week we were there. Facility is under construction so there was a lot of workers and dust etc in foyer to navigate.

Negatives: I really want to say that I had a good experience with this hotel, but unfortunately that was not the case. I knew that the hotel was under some construction/renovation at the time I booked. I did not realize that the entire first floor was missing. There was no business center, not even a proper reception space. Items that I needed printed out for my work, were not able to be processed. I am not sure why the elevator had to stop on the 2nd floor every trip up and down, even when that particular floor was not selected. I cannot rate the breakfast buffet, but my friend was happy with the food items offered. Moving on to our room itself, room 332, that is another issue that needs addressed immediately. As I mentioned the room upon first inspection "appeared clean". Meaning we did not find anything out of the ordinary. However, my friend and I both awoke Monday, 10-9-23 after we returned home, to find horrible bed bug bites all over our arms and legs. We had checked out Sunday, 10-8-23. Our symptoms didn't appear until Monday. We had no idea that this would happen. I have notified the front desk staff this evening with a phone call. I am waiting to hear back from a manager. In all honesty, all of the rooms and bedding need to be checked for a bed bug infestation, and treated accordingly. I really hate to rate a hotel experience so poorly. I know that staff work hard, and sometimes there are circumstances beyond their control.