Sheraton Rockville Hotel
920 King Farm Boulevard
Rockville, MD 20850, US
Rockville, MD 20850, US
Pet guests are welcome at Sheraton Rockville Hotel. Pet fee is USD $100. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located off Interstate 270, this hotel is 1 mi from Shady Grove Metro Station, which offers subway rides into Washington, D.C. It features on-site dining. Guest rooms at the Sheraton Rockville are equipped with 32-inch flat-screen TVs, pay-per-view movies and a work desk. WiFi is available. There is an on-site gym at the property. A 24-hour business center and a gift shop are located in the lobby. The King Farm Grille, located on site, is open for breakfast, lunch, and dinner. The lounge opens in the evenings and offers a full bar. Needwood Golf Course is 3 mi away while The Regional Institute for Children and Adolescents is 2.3 mi from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Alarm Clock
- Arabic
- Assistive Listening Devices Provided For Meetings Available
- Audible Alarm
- Bar
- Car Rental Available
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- Fitness Center
- Free Wi-Fi
- French
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant (special Diets Available)
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Spa Services
- Spanish
- Staff Trained In Safety Protocol
- Vending Machine
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
Weren't eligible for breakfast.
Review
Very good
Negatives:
Noisy. We booked for 4 nights, put up with the noise in the corridor during the evening and night for 2 and then checked out. No reimbursement from management for the two paid-for-not-used nights.
Review
If you want a night's...
Positives:
The front desk staff is very professional, willing to help & personable. The lobby & bar are classically upscale. The rooms are quiet; well styled and warm with old-school wood; real wine glasses, not plastic cups & the greatest mattress/linens I've encountered outside my home.
This place is a definite stop in my travels. Convenient location & surface parking are a plus.
Negatives:
The housekeeping staff needs better instructions on not disturbing guests with incessant knocking & opening doors. It's an easy fix.
Review
Worthy hotel adventure!
Positives:
Room was clean, quiet and comfy. An added plus was that bar service was open until 11pm. Nice to be able to enjoy a cocktail after a night out, before heading up to the room.
Negatives:
Nothing
Review
Will return the next time...
Review
Superb
Review
Very good
Review
Passable
Positives:
Parking
Negatives:
Kay the front desk receptionist was very rude and was of no help when we explained that the bed linen had stains on both bed sheets. We requested new sheets or a change of room, and this was denied. She stated she will let the manager know tomorrow. This was unacceptable and she kept ‘ blowing’ us off. Absolutely poor customer service. We called the Marriott service customer team several times and they will not answer the phone at the front desk at the Rockville Sheraton. Very disappointing. Wall paper in room was kept up with a line of staples . Just disgusting!
Review
Horrible customer service at the...
Positives:
Bed was very comfortable, and bathroom was pleasant, clean and spacious. Good location with quick access to main highway. Plenty of free parking on site. Located in a nice quiet residential area with restaurants and a good size super market within walking distance. Felt safe.
Negatives:
No warm welcome from reception on arrival. Staff member seemed unhappy and hardly spoke. Room décor was dark and gloomy. On first day of stay, I put my 'do not disturb' sign on my door as I was wanted to sleep in the afternoon due to jetlag. Then I was woken on 2 separate occasions by housekeeping banging on my door to ask if I wanted housekeeping! On the second day of my stay, I'd removed my 'do not disturb' sign and housekeeping never showed up. Free WiFi was not secure.
Review
Had potential to be really...
Negatives:
Bath tub was very narrow and dangerous to use. Bathroom door didn't had lock. Beds were a bit narrow.
Review
Pleasant
Positives:
Location, cleanliness
Review
Superb
Positives:
Quiet. Conveniance
Review
Good
Review
Room was great. Very comfortable...
Positives:
The hotel staff was quite pleasant and the hotel room was immaculate.
Negatives:
I was pleased with everything, especially with the location of the hotel itself.
Review
Location and the Hotel Staff...
Positives:
The location is convenient and clean.
Negatives:
There is a sign in the parking lot that reads “park at your own risk” which sparked a safety concern for me. The room did not have a luggage stand for my suitcase and the bathroom wastebasket did not have a plastic liner. Lastly, the hotel has adjoining rooms and I was not informed of this or asked my room type preference. I do not prefer adjoining rooms so the staff member made the change for me quickly.
Review
My experience was comfortable.
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