Sheraton Boston Hotel

39 Dalton Street
Boston, MA 02199, US

7.8 Rating | 4-Star Hotel |

Pet guests are welcome at Sheraton Boston Hotel. Pet fee is USD $50 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.

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About This Property

Featuring several dining options and a beautiful indoor pool with a glass ceiling, this hotel is located just off I-90 and is 0.6 mi from Copley Square in Boston. A fitness center is available. The modern rooms of the Sheraton Boston Hotel provide spacious windows and a 55-inch flat-screen cable TV. A coffee maker is also included. A computer lounge with free WiFi is located in the lobby. The Sheraton Hotel Boston is 0.9 mi from the Museum of Fine Arts. Boston Common is 1.7 mi away and the hotel is attached to the Prudential Center. Transformation is in progress. We are currently undergoing renovations to our guest rooms, restaurant, and lobby until December 1, 2024.

Room Types

Club level, Guest room, 1 King (refundable)

Club level, Guest room, 1 King - Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $50 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$349.00

nightly

$2,480.46 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Nov 7th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Thursday, Nov 7th, 2024 at midnight and Saturday, Nov 9th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Saturday, Nov 9th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 9, you will still be charged for the full amount.

Refund Policy

This booking is fully refundable if you cancel before 2024-11-06 11:59 PM. If cancelled after 2024-11-07 12:00 AM, 17 percent penalty will be charged. This booking is Non-refundable after 2024-11-09 12:00 AM.

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,480.46 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 21 are only allowed to check in with a parent or official guardian. The credit card provided for payment must be presented at check-in and the cardholder and guest name must match Please note, WiFi policies and Wifi included rates apply to basic bandwidth. Increased bandwidth is available for an additional fee. Contact the property for details. Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Executive Deluxe, Guest room, 1 King, Sofa bed (refundable)

Executive Deluxe, Guest room, 1 King, Sofa bed - Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $50 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$378.50

nightly

$2,690.16 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,690.16 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

1 Bedroom Suite, 1 King, Sofa bed (refundable)

1 Bedroom Suite, 1 King, Sofa bed - Fridge.
Sleeps up to 3
Free cancellation
Pet fee is USD $50 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$880.67

nightly

$6,253.20 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$6,253.20 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

Club level, 1 Bedroom Suite, 1 King, Sofa bed (refundable)

Club level, 1 Bedroom Suite, 1 King, Sofa bed - Fridge.
Sleeps up to 3
Free cancellation
Pet fee is USD $50 per pet, per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$887.33

nightly

$6,299.82 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$6,299.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 12:00PM

Features and Amenities

24-Hour Front Desk
24-hour Security
Accessibility Meeting Spaces Available
Accessible Bathtub Available
Accessible Entrance To Swimming Pool
Accessible Registration Desk Available
Accessible Rooms Through Interior Corridor Available
Accessible Rooms With 32-inch Wide Door Opening Available
Accessible Route To Business Center
Accessible Route To Fitness Center
Accessible Route To Guest Rooms
Accessible Route To Spa
Accessible Route To The Registration Desk Available
Accessible Shower Available
Accessible Toilet
Accessible Vanities Available
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Audible Alarm
Balcony/terrace
Bathtub
Bicycle Rental (charges May Apply)
CCTV Security In Common Areas
Car Rental Available
Cashless Payment Available
Cleaning Products Available
Closed-caption TV
Closet
Coffee/tea Maker
Complimentary Drinking Water
Concierge Services
Contactless Check-in/out
Currency Exchange Service
Daily Disinfection
Daily Housekeeping
Deadbolt On Doors Available
Desk/workspace Available
Doorman
Electric Vehicle Charging Station
Electronic Room Key
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
Fitness Center
Flashing Door Knocker Available
Food Delivery
Gift/souvenir Shop
Hair Dryer
Hair/Beauty Salon
Hand Sanitizer In Guest Accommodation And Key Areas
Hearing Accessible Room And/or Kit Available
Heating In Public Area
Internet Access (charges May Apply)
Ironing Amenities
Kitchenware
Laundry Services
Lever Handles On Door Available
Lowered Deadbolt On Doors Available
Lowered Electrical Outlets Available
Lowered View Port In Doors Available
Luggage Storage & Lockers
Main Entrance
Meeting/Banquet Facilities
Mobile App For Room Service
Mobility Accessibility Available
Non-Smoking Rooms Available
Non-slip Grab Bar Available
Non-smoking Property
Off-Site Parking
On-site Parking
Outdoor Pool
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Private Check-in/check-out
Refrigerator
Room Service
Room Service Available
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Self-closing Doors Available
Self-operating Lift To Hotel Swimming Pools
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Shops On Site
Smoke Alarms
Sofa
Spanish
Staff Trained In Safety Protocol
TTY/TDD Compatibility Available
TV & Movies/Shows
Telephone
Toiletries Provided
Tour Services
Valet Parking (charges May Apply)
Vending Machine
View Port In Door Available
Visual Alarms
Wheelchair Accessible

Recent Reviews

John young couple November 3, 2024

Positives: Newly refurbished room

Negatives: No advanced warning that the property was being refurbished. There was no restaurant or bar in the hotel. Fortunately the adjoining Prudential Centre had excellent catering facilities

Review

Hotel will be very good...

James young couple November 2, 2024

Review

Very good

Tom young couple October 25, 2024

Positives: The location and spaciousness

Negatives: In our suite the shower was badly positioned right beside the toilet making it awkward to get into and out of the shower. The shower head didn’t function properly making it necessary to rely on the hand-held sprayer. There were no instructions on how to operate the coffee maker. The receptionist who checked us in was inefficient and ineffective. She didn’t contact us to tell us when the room was ready with the result we didn’t get access to the suite until half-an-hour after 4.00pm even though we had arrived at the hotel around 1.00pm.

Review

High expectations but disappointing outcomes

Michele young couple October 19, 2024

Review

Pleasant

Jill group October 19, 2024

Positives: There was no breakfast. Nor any other meal.

Negatives: Having breakfast

Review

Very brief because it was...

Lesley young couple October 16, 2024

Positives: The view from the room, cleanliness, and close to shopping and amenities.

Negatives: Scent of toiletries was strong for a scent sensitive person. No bathtub. Toilet clogged. Exhaust fan in shower didnt work

Review

Very good

Thea young couple October 16, 2024

Positives: We were in room 542. Hotel was close to restaurants and the Prudential bldg for mall access.

Negatives: When we booked our reservation, I went to the website and didn’t see anything about construction. I also booked a room with a view of the river which indicated it would be a room on one of the higher floors. When we checked in, we were told the construction would be well above the 5th floor. We met with construction workers every day as we left or came into our room. The barhroom was small with a tub that looked like it needed to be replaced. Yes there was a couch but it did not allow to easily watch the TV. The bed was quite a distance to be able to view the TV and to be able to read the TV guide. Housekeeping was helpful and pleasant.

Review

Waiting to be reimbursed $300-400.00...

Marlene young couple October 15, 2024

Positives: Convenient to downtown

Negatives: We were put on floor with workers of renovation when we were told few days before arriving we would be on upper floor of renovation. No fan in bathroom and heater didnt work. I had to ask for extra blankets. Very disappointing for a marriott hotel and the price we had to pay. No place to get coffee in hotel.

Review

Disappointed

Hárstofa family with young children October 15, 2024

Positives: Clean , newly furbished room, nice shower. Good service. We are a family of 4, so I do recommend for families

Negatives: The lobby is not finished but it was okay. There was a fire alarm and we found out the fire escape is lacking in directions

Review

Very good

Robert young couple October 14, 2024

Positives: Location was good Room was good Disappointed in the fact that both restaurant/swimming pool was not in use

Negatives: The fact that the restaurant and pool was not in use.

Review

Just ok

Helder young couple October 12, 2024

Positives: new and fresh, access to a mall

Negatives: the cleaning staff, nock at the dor, try to open it at around 8:45 am this is not serious service foe a 4 star hotel… Or either they have how to identify if the guest is inside the room or this isn’t the time to have the cleaning working….

Review

excellent

Courtney family with young children October 12, 2024

Review

Very good

Kaye young couple October 7, 2024

Review

Exceptional

Shilpam young couple October 6, 2024

Review

Very good

Alison with friends October 5, 2024

Positives: Location, beautiful refurbished rooms, spotlessly clean, staff were so friendly and helpful.

Negatives: Nothing really

Review

Amazing

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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