Freepoint Hotel Cambridge Tapestry Collection by Hilton
220 Alewife Brook Parkway
Cambridge, MA , US
Cambridge, MA , US
Freepoint Hotel Cambridge Tapestry Collection by Hilton welcomes four-legged guests at their pet-friendly accommodation. The pet fee is USD $50 per stay. *No pet weight limit. Dogs may not be left unattended in room. Dog potty area nearby with dog-friendly lake for swimming.
Reserve a room
About This Property
Located near Harvard Square, this Cambridge hotel offers free WiFi and rooms equipped with a 32' flat-screen TV, and refrigerator. The Fresh Pond Reservation is 722 feet away, Fresh Pond Golf Course is 1.2 mi away and Harvard University is 1.6 mi away. Each guestroom features a distinct Cambridge style with locally-sourced art and furnishings. An private bathroom is also included at Freepoint Hotel. There is an interior secret garden and an open air courtyard available to guests. Freepoint Hotel features kinetic and three dimensional art installations. A complimentary shuttle is offered to local attractions within a 2 mi radius of the hotel and includes Cambridge Business Park and Harvard Square stops. Massachusetts Institute of Technology is 3.9 mi from Freepoint Hotel. Fenway Park is 5.5 mi away and TD Garden is 6.7 mi away from the property. The nearest airport is Boston Logan International Airport, 10 mi away.
Room Types
1 King Bed Deluxe Room (refundable)
2 Queen Beds Deluxe Room (refundable)
1 King Bed Deluxe Room With Local Snacks (refundable)
2 Queen Corner Mobility/Hearing Roll-In Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Bicycle Rental
- Billiards
- Breakfast Takeaway Containers
- Cashless Payment Available
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free WiFi
- Garden
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hiking
- Internet Services
- Invoice Provided
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-smoking Rooms
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Restaurant
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shuttle Service
- Shuttle Service (free)
- Smoke Alarms
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
The hotel is at a very convenient location for traveling to Cambridge. Shops like Whole Foods and Trader Joe's are almost right next to the hotel. Parking is available although at a charge of $25 per night.
Negatives:
There is a mandatory destination fee charge of $25, although it can be credited toward breakfast or other services.
Review
A convenient and not too...
Review
Exceptional
Positives:
Enjoyed the downstairs area, with pool table as well as the amazing staff in that area.
Negatives:
Not much, a little further from areavwhere we thought we were located.
Review
Very good
Positives:
Close your Whole Foods and Trader Joes.
Negatives:
The staff were not friendly and welcoming. The company’s website mentions a shuttle and when we inquired about it, we were told this was no longer available. Please remove it from your website! Also, the bathtub had rust and chips. Quite unsightly to look at. The decor in the room is quirky and unattractive. The “free” breakfast was not palatable.
Review
Not enjoyable
Review
Superb
Review
Superb
Positives:
Room & bathroom were huge! Breakfast was plentiful. Supplies were very nice.
Negatives:
The lotion bottle was empty.
Review
Friends were in town together...
Review
Exceptional
Positives:
Delicious breakfast!
Review
Exceptional
Negatives:
Location and resort fees F&B credits having to be used within specific daily windows with no ability to use on carryover basis for entire stay.
Review
Pleasant
Review
Exceptional
Positives:
Staff were friendly and very helpful
Review
Exceptional
Positives:
The manager and replies to emails were clear and professional.
Negatives:
The front line staff were lacking in problem solving skills. Our very first encounter with reception was a stressful, unpleasant one, being told that we did not have a reservation, and that the hotel was fully booked. The receptionist was rude and even told us twice that it was not his problem if he could not find our booking, blaming booking.com for the glitch. He completely ignored me when I informed that I had already had 2 direct exchanges with the hotel, with one of those times being just several hours prior to our arrival, over the phone to give a credit card to secure the reservation. It was only when the manager (that had secured the booking over the phone with me) came to the rescue that the problem was solved. He was kind enough to waive the parking fees and offered his apologies. The young receptionist, however remained sullen and did not utter another word.
After the trip, I made a call to the hotel to ask about a discrepancy between the bill and the credit card charge and was given a incomprehensible explanation, and was told to hang up as she could not help me any longer. A later email resolved the problem simply and clearly. The front desk employees only seem to be able to give service when there are no problems.
We also had to call the reception twice during the first night, once at 11:30 and another time at 1am because of the extremely noisy neighbours who kept us up despite wearing earplugs. At almost 500$ CAD a night, it is extremely frustrating to have only 2h of sleep. Other disappointments included: bath not draining, and not fixed for the 2nd night, despite us reporting it; no housekeeping done after first night’s stay (again, at just under 500$, very disappointing). Other disappointments included no shuttle service l, as advertised on the website, no milk for the coffee, and the lids for the take-away coffee cups were too small to fit.
Review
The most frustrating and disappointing...
Positives:
Location for my trip was perfect
Negatives:
It was dirty and in friendly
Review
For the rate you need...
Positives:
Stayed one night. Clean, comfortable room. Close to a Red Line station and bus stops if you want to travel further into Cambridge or Central Boston.
There is a $25 destination fee per night (i assume this is similar to city tax when staying in Europe), though that amount can be used as credit in the restaurant on food and drinks.
Review
Clean, comfortable stay. No complaints.
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