Hilton Garden Inn Springfield
800 Hall Of Fame Avenue
Springfield, MA 01105, US
Springfield, MA 01105, US
Hilton Garden Inn Springfield welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Located 5 miles from Six Flags New England, Hilton Garden Inn Springfield features 2 restaurants, an indoor pool and a hot tub. Rooms offer cable TV with HBO and on-demand video games. Guest rooms at this Massachusetts hotel provide free Wi-Fi, desks and seating areas. They also include microwaves and refrigerators. Springfield Hilton Garden Inn offers a gym and video arcade. Additional on-site facilities include a business center and 24-hour Pavilion Pantry. Great American Grill serves breakfast while Uno Chicago Grill is open for lunch and dinner. Naismith Memorial Basketball Hall of Fame is adjacent to Hilton. The hotel is one mile from Springfield Museum and Dr. Seuss National Memorial and 3 miles from Zoo in Forest Park.
Room Types
2 Queen Beds (non-refundable)
2 Queen Mobility Hearing Accessible Studio with Tub (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Bar
- Body Thermometer Available
- Car Rental Available
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shops On Site
- Shuttle Service (charges May Apply)
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
When we booked this work-related trip we requested rooms on the same floor, which they didn't accommodate(we used booking.com, maybe that site needs to make sure with the hotel that they can accommodate needs. Also for the amount of $$ that you pay , water should be free not $200 per bottle.
Negatives:
Wasnt aware that we didnt get breakfast included in our stay because we used booking.com
Review
It was ok
Review
Exceptional
Review
Pleasant
Review
Bad
Positives:
The proximity to the NBA Hall of Fame.
Negatives:
Nothing
Review
The access to the hotel...
Review
Good
Positives:
Everyone was friendly. Mike that checked us in, was always helpful and had a smile on his face.
Pool/maintenance guy was super friendly.
Everyone jumped to help with doors as my husband is in a wheelchair. Great staff.
Negatives:
Room 538 bed was soft.
Review
We had a great time.
Positives:
The breakfast was limited
Negatives:
Bed were terrible seems like an elephant had slept on it before us. Staff didn’t want to change the mattress
Review
Terrible
Review
Good
Positives:
It looked ok nothing special
Negatives:
I didn’t like being charged for waters I was told were free. I didnt like our toilet over flowing onto the floor at 11 at night. I didn’t like switching rooms just to have that toilet not work either. So we had no toilet all night. The wallpaper and paint was peeling off the walls and one of the beds was almost unable to sleep in because it was so in comfortable.
Review
We were not happy. With...
Positives:
The staff were friendly and very helpful. The property was clean and in great condition. It’s right next to the basketball museum.
Review
Exceptional
Review
Very good
Positives:
The facility was clean and well maintained. The area around the hotel was nice for walking and had a few good choices for dinner. The staff was friendly and helpful.
Negatives:
We wish breakfast was included in the cost of the room as we usually stay at a Hampton Inn which does include breakfast. We were unaware of this until we had the bill given to us while finishing breakfast - it was not pointed out to us when we checked in. We also had booked a King room and were given a queen instead with no explanation as to why. When I asked about this (after settling in and realizing the mistake) the response was that it was the same cost so not an issue. We booked the King room since we love to have the extra space while traveling, plus it was our anniversary and we were looking forward to a good nights sleep. We were disappointed with this and the fact that the staff didn't seem to think it was a problem. We will most likely not be staying at a Hilton Garden Inn in the future.
Review
Was not the great night...
Positives:
The room was spacious clean and very comfortable
Negatives:
Part of the reason that we stayed at this hotel was because it had a pool in a hot tub but the hot tub was not available when we first arrived and again was not available in the morning before we checked out also only one of the two elevators was working and on the morning that we were checking out myself and other guests had to wait for 5 minutes in the lobby due to the housekeeping staff taking up the one available elevator and proceeding to go to each floor it took forever for the elevator to come back down to pick up the gas it would have been nice if they had let us go up first
Review
Superb
Positives:
Location & cleanliness
Negatives:
N/A
Review
It was excellent
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