Candlewood Suites-West Springfield an IHG Hotel
572 Riverdale Street
West Springfield, MA 01089, US
West Springfield, MA 01089, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Located in West Springfield and with Eastern States Expo Center reachable within 3 miles, Candlewood Suites-West Springfield, an IHG Hotel provides concierge services, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 2-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms with a fridge, a dishwasher, a coffee machine, a bath, free toiletries, a flat-screen TV with cable channels and Blu-ray player. A seating area is available in the rooms, while selected rooms are equipped with a DVD player. Guest rooms include a private bathroom, a hairdryer and bed linen. Candlewood Suites-West Springfield, an IHG Hotel has a grill. A variety of activities can be enjoyed on site or nearby, including hiking and casino. The Big E is 3.1 miles from the accommodation, while Wintonbury Hills Golf Course is 22 miles away. Bradley International Airport is 12 miles from the property.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
1 Queen Bed Studio Suite (refundable)
1 Queen Studio Suite Mobil Access Tub (refundable)
1 Queen Bed 1 Bedroom Suite (refundable)
2 Double Beds Studio Suite (refundable)
Studio Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Parking
- Air Conditioning
- BBQ Facilities
- Board Games/puzzles
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Casino
- Concierge Service
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free Parking
- Free WiFi
- Golf Course (within 3 Km)
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hiking
- Internet Services
- Invoice Provided
- Key Card Access
- Laundry
- Lift
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking On Site
- Picnic Area
- Safety Deposit Box
- Shared Lounge/TV Area
- Smoke Alarms
- Snack Bar
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Very good
Positives:
Hotel was shabby. Clerk for checkout was unfriendly. Didn't even ask about our stay. Pool and spa broken. Noisy heat. Uncomfortable beds
Negatives:
Look above
Review
Don't stay
Positives:
Great price for the night, the full size fridge and cooking range, with cooking utensils. a dishwasher was awesome
Negatives:
The bathroom could use some help. Touch up paint job, better scrub job on the walls and the tub. They looked dirty.
Review
Good value, could be a...
Positives:
Good suite. Very nice kitchen. Decent size. Staff was helpful everytime I needed. Good location.
Negatives:
Heater made a loud sound when on. Woke up kids many times. Defintely something that bothered a lot. Also, walking trought the main entrance during the day with my family and TV was showing violent moves, with murder. I don't think this kind of stuff should be showed in a public area in a hotel, specially during the day.
Review
Good, but with some heater...
Review
Very good
Positives:
The shower and water pressure were great. The room was nice and the bed was comfortable. The snack area was reasonably priced. Conveniently located
Negatives:
There was a mouse trap in our room. The carpets felt dirty and a bit moist. The lack of updated smart tvs they are so cheap these days. There are too many dogs on the property, and the halls smelled of smoke. It was too expensive for what you got.
Review
It's decent and good in...
Positives:
Staff was nice and location was great.
Negatives:
Advertised a pool but wasn’t in service, hotel was very dated.
Review
Good
Review
Exceptional
Review
Good
Negatives:
Pool and hottub were not operational. They were the reason we booked the hotel. Also room was shabby and outdated. Hotel needs a refresh.
Review
Unpleasant. Will never stay again.
Positives:
You have charged twice
Negatives:
No breakfast
Review
Expensive
Review
Exceptional
Positives:
I liked that the rooms come with a full size refrigerator, and a range to cook.
Negatives:
Nowhere does it say that I would be charged a pet fee. I have never been charged for bringing my 2 dogs to any other hotel before. After letting the front desk know that yes my pets were traveling with me, they notified me that it was a $25 fee per dog for the night. That was very unexpected. The tv reception was not good. The smart tv wouldn’t connect to the internet, and you couldn’t click through the channels. We were stuck with one channel to watch.
Review
Pet owners beware of upcharges.
Review
Superb
Review
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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