Best Western Hospitality Hotel & Suites
5500 28th Street Se
Grand Rapids, MI 49512, US
Grand Rapids, MI 49512, US
Best Western Hospitality Hotel & Suites is pet friendly. Pet fee USD $10 per dog, per night. The number of pets allowed is 2. Pet weight limit is 80 lbs. *Dogs may not be left unattended in room. Dog potty area on property. Cats may be considered with prior approval.
About This Property
This Grand Rapids hotel is just off of Interstate 96, 2 miles from Gerald R. Ford International Airport. The hotel features a free airport shuttle service, an indoor pool and free Wi-Fi. Best Western Hospitality Hotel & Suites provides a microwave and refrigerator in every guest room. Rooms also include satellite TV and a coffee maker. Guests can enjoy a hot breakfast buffet every morning at the Best Western Hospitality. A gym and hot tub are also available at this completely non-smoking hotel. Frederik Meijer Gardens and the Voigt House Michigan Museum are within 8 miles of the Best Western in Grand Rapids. The Van Andel Arena is within a 20-minute drive of the hotel.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Rooms Through Interior Corridor Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Arabic
- Blackout Curtains
- Bulgarian
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Daily Newspaper
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Internet Access
- Free Parking
- Free Wi-Fi
- French
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
Recent Reviews
Positives:
Location
Negatives:
The room smelled horrible
Review
The staff was rude and...
Positives:
Staff was kind and helpful, breakfast was very good.
Negatives:
The room wasn’t as clean as I would have liked. I found used soap in the shower and something dark stained on the inside of a lamp shade. House keeping did not come in to replace towels or clean after first day/before second day stay. Tv selection was very boring, no streaming.
Review
It was ok for the...
Positives:
Nice sized room
Beds were comfy
Rented for my friend and they enjoyed it.
Pool is nice sized
Breakfast was good
Staff was friendly, especially the lady who was doing all the breakfast stuff.
Negatives:
Nothing
Review
Nice Hotel in a good...
Positives:
The wifi was t working. Our television wasn't working on stuck in certain channels. We notified the front desk. The hotel employee tried saying because it was on a cable channel. We let him know that some channels weren't stuck on cable. He started walking away saying ok. I said "sir, it's not working ". He said ok and walked away. He totally dismissed a problem that was not handled!!!
Negatives:
He didn't help us. We wanted to watch TV. It came with services and we didn't get that!!
Review
Disappointing!
Positives:
Location
Negatives:
Our room was weird. A kitchenette but with no equipment, no table, no chairs, and two refrigerators. Back of office chair was duct taped together. Floor in bathroom and kitchenette area was sticky.
Positives:
Location, location, location
Review
Good
Positives:
Nothing the people w rude who work there .terriable
Negatives:
The member who work there w terriable and they tired too double charge me and came in my room while i was sleep in my room 145 was my room number
Review
Exceptional
Positives:
Friendly staff, easy check in process. Good breakfast.
Positives:
Eggs were good
Would have liked more healthy options in addition to apples
Staff was nice & helpful
Negatives:
Bed was not very comfortable but liked the king
Vanity not big enough for two people
Phone did not work but staff was great at accommodating
Review
Did the job - still...
Positives:
Close to airport
Negatives:
Uncomfortable bed, tv remote not working, bathtub not draining, Charge for shuttle to and from the airport. Hard to understand staff.
Review
Probably would not stay here...
Review
Poor
Negatives:
Room
Review
Disappointing
Positives:
The breakfast was cool the cranberry juice was water down
Negatives:
1st room the TV didnt work and then the other room they put us in the pillowcase had blood on 2 of them
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