Baymont by Wyndham Kalamazoo East

Negatives: The sheets and towels had stains, the heater/aircondioner had white build up on the vents was afraid to turn on the heat! Baseboard was missing around the room, tub was rusty!

Negatives: The rooms Were not comfy Had no thick bedding covers multiple roaches, and the hot tub was not clean I have pictures I would never ever go back to that hotel stay I demanded refund and I was told by the Person at the front desk that I would have to contact the property manager

Negatives: No TV no remote on lights

Negatives: all the crackheads running around and people that make you feel uncomfortable

Negatives: Live cock roaches in the door panel of the microwave. Toilet seat came off in my hand. The couch was so stained it looked like it was pulled out of a dumpster. The window on our third floor room was large but had no screen or lock making it extremely dangerous. I wasn't expecting much here but I did expect a clean and pest-free room. The manager is never available yet no one seems to know where he ("Eric") is nor when he will be available. There is no manager name listed at the front desk so I cannot verify his true name. Five days and three messages later, absolutely nothing has been done to address my concerns. Not even an apology as me, my child and cat left for an unknown destination at 5:30am the first following morning of our intended 3 night stay. We are transitioning between homes with limited funds and this was just an incredibly awful experience at the most inconvenient time and will likely ruin my loyalty to all Baymont by Wyndham locations in the future.

Negatives: the conditions were horrific. The room was bare didn’t even have a remote for the television. We only had one washcloth, the dresser was broken. The door look like it had been hit by machetes. The clock was on the floor. There was no water cups in the room, no coffee pot in the room, no ice bucket in the room. No blow dryer., there was no chair at the desk or any other chair to sit on, there was no hangers to hang. My coat . I’m telling you this room had the bare minimum, I felt like I was staying in a one star hotel, instead of a Baymont! There was people outside, lottering around my husband, and I did not feel safe. When I was checking out, I brought this to the attention of the clerk and he said they were working on the property, but that does not explain why it was in such poor condition .We went down at 9 AM and there was no coffee. I have more pictures to upload, but it looks like it only allows four.

Negatives: The ammonia smell in hallway leading to room

Negatives: The shower in the room was broken I could not take a shower , the telephone in the room did not work, there was no remote control for the TV, there was no comforter for the bed… It was the worst lodging experience that I have had in 20 years … I asked to be comped for my negative lodging experience and rudely told by the manager that there was nothing that he could do about it… I am very disappointed with Baymont by Wyndham Kalamazoo East experience z.

Negatives: No wash clothes. Drug tool found on the bed. Blood on the lamp Tree airfreshner on the air conditioner. Dirty dirty